ben rowan

ben rowan

cover supervisor

About

Ever since a young age I have wanted to work in a successful organisation where I could use my extensive skills and abilities to make a positive impact. Embarking on this journey and combining my substantial interest in sport, I attended Northumbria University where I studied Sport development with coaching. The nature of my degree has prepared me for many different aspects of the working environment by combining the use of placements and formative assessments. The course itself involved a great deal of independent research, requiring initiative, self-motivation and a wide range of skills. For one, the degree focused on expanding my knowledge on sport organisation’s business perspectives and how these organisations develop; the influence policy has on organisations in terms of their climate and finally the way in which people learn, develop and function. I found these core modules very stimulating and interesting which have led me to believe a role in a fast-paced, dynamic environment precisely fits my career aspirations.

Country

united kingdom

City

northumberland

Industry

gambling & casinos

Skill

-

Experience

betfred

cashier customer service

betfred

2015-5 - Present · 11 yrs 5 mos

* Abiding by company policy. * Ensuring all tasks were completed within a suitable timeframe. * Mathematical knowledge used to determine odds and pay-outs. * Worked in high pressure situations in order to provide a positive outcome. * Increased customer relationships (Encouraged customers to get involved with betting promotions therefore increasing brand loyalty). * Developed team working skills to accomplish tasks and provide a high quality service. * Lead small teams of up to 6 staff majority of whom were older. * Completed forms over daily performance which were complemented regularly. * Developed cash handling and customer relationship skills

capita education resourcing

cover supervisor

capita education resourcing

2015-8 - Present · 11 yrs 2 mos

Education

northumbria university

northumbria university

2012-1 - 2015-1 · 3 yrs 1 mo

Dissertation titled "An Investigation into the Effect of Receiving Exercise as Punishment during Physical Education" : Classification - 1st - Other modules included: Strategic Planning and Development, Coaching Concepts and Behavior, Sport Organisational; Policy to Practice, Equitable practice and Student tutoring : Classifications: 1st in all.

ben rowan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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