ben newman

Managing a set of 5 cashiers and overseeing the till operations. When I am Till Supervisor, I am responsible for the number of employees on the tills, making sure there is sufficient staff on the tills and ensuring that each till has enough change in it for the duration of the day. I have been a till supervisor for the past 2 years. This has involved me being trusted to allocate and maintain cash stock level in the tills and to organise and coordinate staff breaks. As a long serving trusted, responsible member of staff, I am the only part-time employee out of the three stores under the same ownership who can perform price overrides, void sales, till reports and cash lifts on tills.

Responsible for developing and implementing a new Marketing Strategy for Eastbourne Borough Football Club. This was done through being solely responsible for creating and developing their social media channels including Twitter, Facebook and LinkedIn pages and updating content on the football club’s official website. Analysing organic social media content across multiple social media channels to establish levels of engagement. This included analysing where the most engagement was seen during the day and also the type of posts generating the engagement, e.g. comparing engagement seen in Link posts against Picture posts. Establishing more effective communication with businesses, members/fans and parents of the youth teams through implementing MailChimp across the football club. This included creating unique email templates for each department of the club to send then out newsletters and campaigns.

* Processing the wages of the Catering staff, completing invoices from match day and non-match day events held at the County Ground and processing and inputting till receipts from match day and non-match day events into Microsoft Excel spreadsheets. * Using Microsoft Excel to improve company processes relating to wages, sales and costs of Food and Drink. * Working alongside the Commercial team on match days, helping with interval events on one-day matches and meeting and greeting Corporate Hospitality Guests. * Working alongside the Commercial & Marketing teams in helping to develop their Microsoft Dynamics Customer Relationship Management System to ensure the system enabled the company to become more organised and efficient in terms of data storage.

The degree has allowed me to strengthen my Business knowledge in all aspects, whilst also improving my marketing skills in terms of the different areas, such as Marketing Communications. For example, developing a Marketing Communications Proposal for BMW UK as part of my academic work in my final year. I have also been elected project manager in all projects so far at University. For example, I was in charge of a project in Business Research which includes setting the work that fellow group members have to complete, addressing any issues that arise during the project and making sure everyone is contributing to the project. I have learnt how to manage a group of people more effectively, thereby achieving the best result. For example, getting 87% on a group report in Management and Organisations by organising meetings, addressing key issues and meeting deadlines.