Ben Fitzgerald

Senior Product Manager with over a decade of experience leading cross-functional teams and delivering customer-centric digital products that drive measurable business outcomes. I specialise in aligning product strategy with organisational goals, embedding agile and OKR frameworks, and fostering high-performing, empowered teams. I’ve delivered transformative results in B2B and B2C markets across education, flooring, and SaaS industries — from driving record-breaking peak sales through product-led initiatives to launching AI-driven tools that improve customer engagement and conversion. My leadership style focuses on clarity of vision, iterative improvement, and creating a culture of transparency and collaboration. Whether it’s guiding teams through complex digital transformations, coaching stakeholders on data-led decision-making, or defining roadmaps that balance innovation with compliance, I aim to bridge strategy and execution while developing both people and products. Let’s connect if you’d like to discuss product strategy, organisational agility, or how to build empowered teams that deliver exceptional customer experiences.