Ben English

● Customer Engineer: Conducted contract reviews, collaborated with CNC programming team on process design, assisted shop floor associates to improve processes on new parts, and supported the quality department by defining quality requirements ● Responsible for creating and maintaining shop floor documentation ● Analyzed data on late shipments, analysis used to help identify root causes of late delivery issues and drive actions to contain and correct the identified problems

● Initiated the use of a new daily ship list in order to better align shop floor priorities. Obtained feedback from team leaders, iterated on the design with the creator, leading to a more universally beneficial tool ● Utilized root cause corrective action process after identifying a gap in supplier quality records. Established new method of gathering supplier quality data leading to accurate supplier scorecards

● Implemented the process for a complex defense industry assembly resulting from a Production Preparation Process kaizen event. Optimized process flow for efficient assembly, worked within a budget to design and build a specialized workstation, and saved over $35,000 based on time savings from quoted assembly time ● Led Product Line Validation between Maine Machine Products, the customer, and U.S. Army. Completed full process audit, and led action item implementation post-audit leading to PLV certificate ● Collaborated with IT to create a cycle time calculation tool, decreasing cycle time retrieval time by 83%

● Led 8D project team to identify and correct root cause after a defect was found at a customer's facility ● Executed corrective actions and filed documentation for customer SCARs ● Reduced over-inspection of parts by eliminating duplicate measuring efforts, increasing inspection throughput ● Conducted Internal Audits for Maine Machine Products and Hoppe Technologies ● Inspected parts with manual methods and with Coordinate Measurement Machine. Compiled data packages for customers and completed AS9102 documents