ben anderson

Responsible for and manage a 3 million dollar switchgear shop as part of the Charlotte Service Center. Main point of contact for over 50 unique customers to include but not limited to quotation, opening jobs, scheduling, billing parts/material acquisition, shipping and maintaining a quality of work with in the shop itself. A role with many hats, working hand in hand with the Commercial Operations team to ensure customer satisfaction and penetration into new customer markets. In addition to the day-to-day tasks of managing the shop, responsible for the development of new retrofit projects for medium voltage obsolete breakers. Streamline operations and administrative processes to maximize profit in a dynamic environment. Qualified to be NFPA 70E instructor--pinnacle innovator aiding in maximizing electrical safety company wide and sharing 15 years experience in the electrical industry.

Responsible for and manage a multi-million dollar switchgear repair/service department as part of the Charlotte Service Center. Main point of contact for over 50 unique customers ranging from light commercial to heavy industrial. Duties include ITO (inquiry to order) & OTR (order to remittance). Initial customer contact, on site job walks, simple application engineering, administrative, cost sensitivity, effective scheduling, material acquisition, compiling costs & initiating the invoicing process. A role with many hats, working hand in hand with the Commercial Operations team to ensure customer satisfaction and penetration into new customer markets. Streamline operations and administrative processes to maximize profit in a dynamic environment. Qualified as a NFPA 70E instructor, performing annual training for the southeast region of the company--pinnacle innovator aiding in maximizing electrical safety company wide and sharing 15 years experience in the electrical industry.

* Service, maintain and upgrade emergency power systems for power sensitive commercial projects such as hospitals, universities telecommunications and datacenters. * Manage utility and emergency power modifications and upgrades on large scale projects. * Complete regular status reports, billing/expenses and manage scheduling conflicts.

Operated, maintained and supervised the engine room of a nuclear powered submarine. Up kept a power distribution system. As an Engineering Watch Supervisor, led a 9-member watch team operating the nuclear reactor while at sea. While docked in port led repair and upkeep activities throughout the ship. While stationed as an Instructor at Nuclear Field 'A' School, instructed, performed hands-on training and provided mentoring to over 600 students in mathematics and electrical equipment.

Began the administrative process of new quotation bids for jobs. Received requests from contractors, researched the projects, compiled drawings and specifications and engineered quotations based upon the customers needs. Frequently went 'outside the box' to ensure customer satisfaction by improving lead times or bottom line pricing. As a side venture, worked with the EPC team (large scale utility projects), finding pricing, quoting bids and coding information. Quoted projects from single panelboards to electrical distribution systems for high rise buildings to underground conduits for power plants.

Graduated spring of 2013."]