chris beech

* Assistant Business Manager Asset Finance * Global Transactional Banking, March 2016 * Sept 2016 * Associate Relationship Manager * Mid-Markets, Sept 2015 * March 2016 * Credit Risk Analyst * Mid-Markets, March 2015 * Sept 2015 * Relationship Manager/Business Development * SME, Sept 2014 * March 2015

* Manage a designated portfolio of personal client relationships in order to identify and address their needs, ensuring that the overall service exceeds clients’ expectations. * Review client’s needs in order to assess their current and future requirements. This review may result is recommending appropriate products, services and/or third party referrals so that all their requirements are met. * Act as a focal point for queries and liaise as a matter of urgency with all parts of the bank’s domestic and international networks to resolve difficulties so that a first class service is delivered. * Prepare client plans to ensure each relationship is managed according to their needs and potential, regularly conducting financial reviews to assess future needs and ongoing potential. * Ensure effective use and maintenance of the bank’s systems and procedures including compliance with the bank’s Books of Instruction as well as all relevant regulatory and statutory requirements.

* Spot opportunities in order to refer customers to specialist advisers in order to meet customers needs and maximise sales opportunities. * Making sure every customer is treated as an individual and asking them the ‘5 STAR GREETING’ every single time in order to increase branch advocacy. * Work as part of a team and maximise referrals to each specialist advisor regarding home plans, future needs and current affairs with their banking.

Our vision is to make Lloyds Banking Group the best bank for customers. As the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and to put customers at the heart of everything we do. To achieve this, we also need to be the best bank for our colleagues and our communities – and we have a clear strategy in place to make this a reality. We are building on our many strengths: iconic brands, strong heritages and great people. To unlock the great potential in our business, we are becoming more efficient, more transparent, and more responsive to customers. Already the UK's largest community investor, we are giving even more back and have made a number of commitments to help Britain prosper. Above all, we are putting customers first.

Studied for 2 years at Aquinas college completing 4 A-levels during my time, Accounting & Finance, Business Studies, Mathematics and Physical Education.

My 5 years spent at high school was the basis of the foundations on which the rest of my further education and career route was planned, both to the thanks of my teachers, career adviser and most importantly my parents with their continued support and always challenging me to continuously improve and be the best at what I do.

Having studied Accounting & Finance for 4 years at University, I decided that during my studies, a year placement would be beneficial to my overall goal of becoming more "employable" when I graduated. Luckily Lloyds TSB offered me a year placement and upon graduating offered me a full time role within the Bank with fantastic opportunities to progress and develop myself, and increase my knowledge and qualifications for future roles.