Bede Nwamadi

- Managing Operations: Overseeing regional operations, developing and implementing policies and procedures to drive efficiency and productivity. - Team Management: Hiring, training, and developing site managers and supporting staff to achieve business objectives. - Compliance: Ensuring adherence to company policies, procedures, and relevant laws and regulations. - Performance Analysis: Analyzing and reporting on operational performance data to identify areas for improvement. - Strategic Collaboration: Working with other departments to develop and implement strategies that support overall company goals. - Ensuring Network Reliability: Operations management helps ensure that telecom networks and services are reliable and available to customers. - Improving Efficiency: Operations management improves the efficiency of telecom operations, leading to cost savings and better customer experiences. - Driving Innovation: Operations managers drive innovation in the industry, optimizing network efficiency, integrating new technologies, and ensuring seamless service delivery

Submarine Cable System, DWDM, Metro Ethernet, IP/MPLS service management. Keeping MainOne global Customers satisfied with their subscribed services. Processes and procedure development with Customers in mind. Looking for innovative ways to keep Customers satisfied. Staff mentoring and coaching for business continuity and sustainability. Anticipating failures and putting proactive steps to mitigate them. Ensuring that the right skills, tools, and resources are deployed in the Global monitoring of the customers services. Manage teams effectively to prevent burnout. Ensuring that clients and customers SLAs are not breached. Optimize processes to reduce MTTR. Provide timely reports to the management Ensure that RCA are made available to the Customers within the agreed SLAs

• Manages operational processes of MainOne across board, this involves the timely restoration of customer’s service outages, KPI & SLA Contractual agreement follow up, Process definition for transmission team, reports generation for network health check, software upgrade and L2 report interface support for issues relating to SDH, DWDM, Ethernet Over SDH, GPON, Carrier Ethernet, NMS, Power and inter-vendor integration of interfacing facilities • Resources mentoring especially for Transmission and Field support Engineers. • Effective operational management of all Stake holders/Clients within MainOne Networks • Coordinating Transmission technical support and liaising with GNOC (Global Network Operation Center) on escalated issues involving Last mile outages and support. • Performance review of individual team members and appraisals completion in accordance with the employee performance appraisal procedures and time schedules. • Prepare Methods of Procedure (MOPS) detailed engineering documentation, work orders as required. Design vendor acceptance procedure and internal handover documents to operations. • Ensure 100% compliance of Third Party governance meeting on a monthly basis – Ensure that all preventive maintenance are done as at when due – 100% compliance. • Support technology planning to achieve project goals & collaborate with appropriate departments & personnel to develop and maintain a technology plan that supports the needs of the company. • Optimize Sparing Policy and Vendor Support to minimize MTTR. • Develop procedures and methodologies to re-instate OTN outages to enable MainOne meet its committed and communicated SLA • Ensure customer satisfaction, high levels of service and promote continuous improvement efforts in order to drive repeated business and customer loyalty

 Part of the team that planned, dimensioned and implemented MainOne cable landing stations in Lagos, Ghana and Portugal Part of the team that planned and rolled out the MainOne POPs in Nigeria & Ghana. Part of the team that planned & Implemented MainOne's Wireless transmission and Optical transmission backbone in West Africa  Was responsible for configuring SDH equipment and management of the Optical Transmission Network (OTN)  was responsible for last mile connections and back-haul integration to other Operators  Maintenance, upgrades of SDH components  Ensured Main One’s delivery mechanism meets up-time requirements communicated to its customers  Developed procedures and methodologies to re-instate OTN outages to enable MainOne meet its committed and communicated SLA  Recognized opportunities and recommended measures- as feasible- to improve and/or optimize process, procedure, and the overall NE transmission quality and infrastructure.  Coordinated and managed equipment installation services, OTN component vendors and schedules.  Worked directly with Vendor support services to manage OTN network.  Planned network expansion and new services in line with the business strategy / expectation  Report on capacity, inventory and utilization of applicable transmission and carrier equipment configurations. Provide detailed engineering documentation to ensure the success of required projects and their support. This will involve site survey work and the gathering of field data as well as current capacity and database reports to provide detailed engineering documents and reports.  Prepared Methods of Procedure (MOPS) detailed engineering documentation, work orders as required.  Prepared MOP, planning, implementation and integration of MW radios (NERA, DRAGON WAVE, HUAWEI and CERAGON) for clients.  Responsible for inventories, equipment and its related components.  Worked extensively on PtP and PtMP wireless radios .

Transmission planning and implementation (Specialist) *Project Management functions on Microwave / Fiber transmission for all Northern VISAFONE network, Provide external and internal timely and accurate professional reports *Project Implementation for MTN Ghana. *Circuit integration and Cross connection for MTN Benin Republic * Site selection, Site survey/collection of co-ordinates to determine Azimuth, Antenna and mounting height and tower height to achieve line of sight for PDH Microwave links for VISAFONE and ETISALAT network rollout Nationwide. *Preparation and verification of BoQ * Interference analysis to achieve highest Receive signal level considering space diversity, Frequency diversity, 1+1 hot standby, Fresnel zone clearance, polarization, fades and outages etc. * Microwave link planning to ascertain Radio type to be used, Frequency planning and path planning * Path profiling for link documentation and management reporting. * Timely Implementation of the transmission network as per design *Preparation of PAT and FAT and follow up acceptance test. Optic Fibre Transmission/ Interconnect Transmission * Working with single-mode fiber cables. * Working with Huawei Fiber Transmission Equipments such as OSN 3500/7500/9500/8800 METRO 1000/3000, BWS DWDM and other interfacing equipments * E1/STM-N mapping and terminations. * E1 terminations for connectivity with other networks (PTOs) * Routing of E1 Project Management * Project management functions including the: a) Preparation of workflow scheduling, (ii) management reporting. b) Organize meetings with contractors to ensure strict compliance with acceptable company standards and specifications on projects and timely completion of projects. c) Use of MS Project 2003 and MS Office tools d) Efficient of I manager T2000 for NEs, OSN, METRO, WDM and BWS management and configuration.

Microwave planning and implementation Engineer. * Radio transmission network planning. * Configuration of Radio IDU and E1 terminations * Path profiling to ascertain link feasibility to achieve highest Receive signal level and management reporting. * Site survey/collection of co-ordinates to determine Azimuth, Antenna mounting height and tower height to achieve line of sight for PDH Microwave links for MOBIL network rollout. * Microwave link planning to ascertain Radio type to be used, Frequency planning and path planning * Site selection, planning and implementation of SDH Microwave links for South-South /South-East Backbone from Port-Harcourt to Onitsha with Stratex SDH Radios. * Use of Star-link and Path-loss software for planning and commissioning of PDH/SDH Microwave links for the CDMA network. * Working with Stratex (Eclipse, XP4), Ericsson (Traffic Node, Mini link) , HUGHES and Harris Microstar/ Megastar Radios at 7, 13 and 15Ghz Frequency; with 0.6M, 1.2M and 2.4M (SDH) Antenna Dishes; RAD Multiplexer etc. * E1 route mapping and terminations. RF planning and implementation: * Collection of data of intended coverage areas e.g. Population, Schools, Markets etc. * Site survey for Radio measurement to ascertain coverage feasibility. * Cell site location and selection for Co-location and Greenfield Cell sites. * Supervision of indoor and outdoor RF installations. * Supervision of drive test and sweep test for system optimization * Use of MapInfo software and Digital maps for traffic and coverage analysis for Cell planning and implementation

Leadership and sustainability

I Obtained Post Graduate Diploma in Electrical Electronics Engineering