beckie heaton

volunteer

About

Experienced QA tester with a passion for video games looking to progress in the games industry.

Country

united kingdom

City

manchester

Industry

computer games

Skill

photoshop, video games, game development, game design, 3d studio max, html, microsoft office, flash, quality assurance, jira, 3d modeling, premiere, video editing, illustration, graphic design, adobe creative suite, game testing, wii, ps3

Experience

volunteer

british heart foundation

2019-4 - Present · 7 yrs 6 mos

sales assistant

cex webuy.com

2011-2 - 2011-10 · 9 mos

Served customers using the till and gave advice and information on many electronic devices, completed store transfers, deliveries, customer orders and tested handheld consoles

sales assistant

game digital plc

2008-10 - 2009-1 · 4 mos

I was temporary Christmas staff at GAME, coping through extremely busy times. I gave advice and information on many games and consoles, served customers using the till and found games and consoles for the till staff to get customers served quickly and get the long queues down.

sales assistant

game xchange

2009-3 - 2009-10 · 8 mos

I served customers using the till, gave advice and information on games and consoles, completed store transfers, deliveries and customer orders and pre-orders. I also sorted and organised pre-owned items to go on shop floor and behind-the-counter stock.

customer experience advisor

chillingo

2016-6 - 2017-2 · 9 mos

* A summary of my duties at EA Chillingo: * Provided excellent customer service via email * Liaised with producers both internally and at external development companies * Handpicked to be involved in various tasks working with key stake holders such as Andrew Wilson (CEO of EA Games) * Took ownership and found the best resolution for all parties * Stepped up to management duties during absence/holiday * Attended meetings to input ideas, give feedback and share data I’ve collated * Actively took responsibility to report any bugs found to the relevant producers

qa tester

travellers tales

2012-8 - 2012-11 · 4 mos

* I have worked on 9+ projects at Tt Games, testing the games for many types of issues and bugs. * I've reported bugs, checked bugs and contacted developers via Jira / email. * Checked reported bugs on new builds. * Completed specific tasks for the production team and developers. * Managed small groups of QA testers, trained new staff and given help and feedback when needed. * Completed many different test cases including Smoke Tests, Performance Tests, Achievement Tests and Collectables Tests / Playthroughs. * I use development kits to run the lastest game data / builds on Xbox 360, Xbox One, PS3, PS4, Wii U, 3DS, PC and iOS. * I have been credited as a QA Tester on: * LEGO The Lord of the Rings * LEGO Marvel Super Heroes * LEGO Star Wars: The Complete Saga for iOS * The LEGO Movie Videogame * LEGO The Hobbit * LEGO Batman 3 * LEGO Ninjago * LEGO Jurassic World * LEGO Worlds