bec gillies

* Incoming Calls- General Enquires * Booking Couriers using Toll and Go Websites * Checking Invoices and Filing * General cleaning duties in Customer Service area * Booking appointments for the Dentist and Prosthetists * Sort and file various courier reports daily * Archiving old invoices * Processing credit card payments through batch advantage * Helping marketing with brouchers and flyers * Computer Programs- SAP, Oasis and Microsoft Excel

* Advise and give verbal quotes for water heater installations * Advise customers on installation dates, service calls and general service matters * Liase with planning room personnel * Request, sort and file various operating reports daily * Mailing of invoices, reminders and statements * Process monthly warranty returns * Collate and enter “After Hours” service calls received from the after-hours Service Company * Handling High Volume Calls (Answered 1208 for August) * Computer Programs – SAP and Microsoft Outlook

* Handling High Volume calls * Email Correspondence * Process Maintenance Documentation * Liaise with Maintenance Contractors & Customers in regards to Maintenance Issues * Printing out Sub-contractor’s invoices and checking all required details were on invoices * Typing Minutes * Binding/Collating Information for Presentations * Booking inspections in for Maintenance Supervisors * Relieving reception when required * Organising Cheque Reqs/Backcharges * Computer Programs - Microsoft Outlook, Word, Excel, Timberline Workflow and AX Live

* Meeting & Greeting Clients * High Volume Calls * Handling Mail * Ordering Stationary and Business Cards * Ordering Milk & Catering * Coffee & Tea Making * Booking Meeting Rooms * Computer Programs - Microsoft Outlook, Word, Excel and Avaya 1 X

* My role as Administration Officer involves * Preparation of site files * Preparation of WHS management plans * Ordering Lot signs and WHS signs for sites * Creating site induction cards for subcontractors * Taking minutes for meetings * Approving Invoices on behalf of Building Manager * Providing support to Site Supervisors and Building Manager * Diary Management for Building Manager * Booking and confirming frame and truss deliveries * Keeping a spreadsheet on subcontractors current licences and insurances up to date * Responding to emails on behalf of Building Manager * Dealing with Department Of Fair Trading * Keeping a register of site keys delivered * Sending plans and purchase orders to sub contractors when needed * Allocating jobs to site supervisors * Providing reception relief when required