Beata Végh-Ambrus

• Focusing on shaping development initiatives that strengthen organizational capability • Driving OD initiatives aligned with business transformation and strategic goals • Supporting culture evolution and engagement through value-driven, people-centered programs • Designing and facilitating leadership development and talent growth initiatives • Partnering with leaders to navigate change and build resilient, future-ready teams

• Work with broad range of stakeholders to design, develop and deliver scalable organizational development initiatives • Design and conduct needs assessments to determine root cause of organization performance/effectiveness issues • Support management of current Performance Management processes, identifying opportunities for increasing adoption and continuous improvement • Integrate competency framework into learning programs and processes designed to achieve business goals • Create and develop engaging and actionable training plans as needed to support rollout and sustainment of OD programs • Designing leadership and talent development, generation programs • Leading the internal professional mentoring program, facilitating collaboration between mentors and mentees, while providing mentors with support, training and supervision • Coordinating the Cultural Ambassador Program with the aim of fostering communitiy building and maintaining an informal network to facilitate transformation and contribute to building corporate culture and enhancing employee engagement • Evaluation of people and organizational development strategies

Leading the training and sales support system for the sales network, overseeing the in-house trainer and support teams. Designing and implementing learning and development strategy, and possess a good appreciation of E-learning, and blended learning, whilst building a learning culture through strong leadership and coaching to support business goals and objectives. Conducting training sessions for new recruits, branch-leves sales representatives, and managers.

Provide training support in implementation of cultural change programme SMILE. Build, develop and deliver training and capability improvement programme for retail network in line with the Host concept at company level that provides service station teams and partners to improve performance and enhance customer satisfaction. Strong cooperation with retail sales managers as well as other business units and provide coaching to area managers to ensure effective implementation of training strategy.

Leading training and development of 600 employees in Sales&Customer Care. Manage internal training team and quality development. Designing, implementing full range of training plan, based on development needs. Delivering leadership, train-the-trainer, employee trainings, team coaching, soft skill trainings, workshops. Measuring effectiveness of trainings, designing development plans. Performance management. Coaching. Creating and ongoing support of knowledge transfer within the organization.

Assessing development needs, designing development programs, courses and training materials, delivering and follow-up of trainings, measuring effectiveness. Fields of expertise: leadership development, consultative sales, assertive communication, professional presentations, performance management, personal effectiveness courses.

Developing, implementing and executing electronic banking service strategy, ensuring efficient and profitable operation. Keeping contact with business areas, analysing business needs, preparing requirement specifications, managing design, development and deployment processes. Reviewing and developing customer service. Training sales network, branch managers and customer service staff.

Managing internal and external corporate communication. Organising team building programs. Professional support for product and service development.