
bernadette perez
shoreside travel operations
About
Experienced leader with a demonstrated history of driving change, building cross-organizational relationships, and developing efficiencies. Skilled in project management, educational technology, pedagogy/andragogy, and instructional design.
united states
clermont
leisure, travel, & tourism
training, fundraising, social media, public speaking, microsoft office, social networking, team building, editing, spanish, social media marketing, team leadership, education, teaching, facebook, community outreach, objection handling, adobe creative suite, proofreading, elementary education, mathematics education, inter personal, volunteer management, conversational french, sales process, non profit development, non profit marketing, non profit communications, adobe acrobat, pc, mac os x, writing skills, campaign management, campaign development, campaign strategy, campaign design, networking events, html, dhtml, peoplesoft, building relationships, relationship development, relationship cultivation, business relationship management, maintaining business relationships, science education, certified in florida k 6 education, educational technology, learning management, instructional design, outlook
Experience

shoreside travel operations

classroom volunteer - mixed 4th and 5th grade classroom
metcalfe elementary school
* Implemented differentiated and alternative assessment strategies for mathematics content, including utilizing Illuminations web application, verbal and portfolio assessments. * Measured analysis of assessment results. * Applied lessons learned for continuous improvement of assessment.

full-time intern - 3rd grade inclusive classroom
littlewood elementary school
* Taught students with disabilities, implementing appropriate ADA accommodations. * Integrated technology into daily instruction using SMART Board lessons in reading, math, and science as well as utilizing free web resources such as Google Earth and Illuminations (math education resource provided by the National Council of Teachers of Mathematics). * Wrote and taught differentiated curriculum fostering concept development and student success across content areas. * Performed detailed child study employing qualitative and quantitative inquiry methodologies.

pre-intern - 2nd grade classroom
p.k yonge developmental research school gainesville fl
* Developed and taught differentiated lessons across the curriculum using Promethean interactive white boards. * Collaborated with mentor and pre-internship colleague in team-teaching curriculum design and pedagogy. * Incorporated diversity and inclusion strategies. * Promoted strategic learning, and fluent skill application.

esol resource and classroom volunteer
hidden oak and williston elementary schools
* Applied second language learner pedagogy. * Used scaffolding strategies to promote student letter recognition skills. * Differentiated instruction to provide second language learner with effective and measurable student success strategies.

florida fund assistant
university of florida
* Re-branded and developed the Senior Legacy Campaign, raising over $30,000 in donor support. * Led a Senior Legacy team of up to 10 hourly Student Managers. * Coordinated major fundraising and marketing efforts through phone, email, direct mail, social media and special events.

character performer
walt disney world
* Mentored onboarding Character Performers. * Animated Disney characters, upholding traditional Walt Disney World Entertainment standards. * Cast in numerous shows and parades including Spectromagic Parade, Mickey’s Jammin’ Jungle Parade, and Fantasmic!

certified agent
randstad
Facilitated recruitment and retention efforts by effectively building trusting professional relationships - Exceeded branch financial budgets by increasing gross margin profit, revenue, and talent working - Collaborated with regional Chambers of Commerce, local universities, and other partners to increase market share --Responsible for filling positions such as clerical, call center, industrial, and customer service for seasonal conventions

shoreside travel operations training specialist
disney cruise line
Manage high visibility projects, including the analysis, design, development, implementation, and evaluation of learning solutions, engaging cross-functional partners, both shoreside and shipboard. - Lead the Outport training journey, being the key decision-maker on site at worldwide training locations, ensuring all decisions are in the best interest of the Business, Learner, and Cast. - Facilitate content locally and internationally for all areas of Shoreside Travel Operations, including O&T and Salaried Cast Members as well as third party vendors. - Collaborate on Design and Development projects, providing feedback on learning solutions, project management, and instructional writing: Guest Services and Future Reservations Manager training, Contact Center New Hire, Port Operations New Hire, and Retail Air program.
Education
university of florida
elementary education
university of florida
education
bernadette perez's Contact Information
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