Renee Navarro

• Founded consulting practice dedicated to advancing equity in various industries, such as: education, hospitality, and community settings. • Conduct DEI and accessibility audits, delivering strategic recommendations to align policies with equity principles. • Design and facilitate workshops and training programs, known for creating engaging and accessible learning environments. • Collaborate with organizations to create values-based DEI frameworks and codes of conduct. • Provide keynote addresses at conferences and events (500+ attendees), emphasizing equity, accountability, and inclusion. • Administer Stay Interviews with client employees, providing a safe space for open feedback, while relaying key deliverables, such as conflict resolution, to management and/or HR.

• Teach BREW1104: History of Brewing and Beer, exploring cultural impact from antiquity to present. • Rewrote curriculum to center contributions of Black, Indigenous, and underrepresented communities. • Designed both online and in-person learning modules (Blackboard, Brightspace, Zoom). • Fosters inclusive classroom environments, incorporating lived experiences and student-centered pedagogy.

*Currently on hiatus* We help BIPOC youth reach their full potential through mentorship, leadership and compassion.

• Provided personalized customer service for various clients, handling bookings and delivering high-quality photography

• Organized events for up to 1300 attendees, handling vendor and attendee inquiries and feedback to enhance event satisfaction. • Managed merchandise and media relations, contributing to successful brand promotion.

- Generated new sales and maintained relationships with accounts in the GTA and surrounding areas - Ongoing research, targeting and solicitation of new restaurants and bars - Remained on top of new restaurant and bar openings, closings and license transfers - Acted as a brand ambassador for the KBCo, actively promoted the philosophy with the public as trade shows, tasting events and on deliveries - Created and ran beer events with accounts - Was responsible for training, mentoring staff members who reported to me - Collected invoices and followed up on outstanding accounts - Led tasting sessions with bar/restaurant staff, new customers - Delivered product (kegs/cans) when required

- Worked part-time in the retail store of the brewery - Led groups (5-30 people) in beer tastings – ensured that tastings are tailored to all levels/understanding of beer - Full-time liaison with LCBO stores promoting the Great Lakes Beer product - Was responsible for making calls and placing orders with icencees, LCBOs and The Beer Store - coordinated beer events for Great Lakes throughout the GTA - Was responsible for selling beer, keeping stock (both beer and merchandise) and explaining the history of the brewery to clients and visitors - co-managed Great Lake Brewery’s Twitter and Facebook accounts

- worked as customer service administration for a brokerage office - ran inforce life insurance illustrations along with new business illustrations for prospective clients, current clients and the sales team - provided assistance to company partners, sales team, and external clients - responsible for updating in-house underwriting policy information - liased with several insurance companies in order to provide information to our sales directors - created in house training documentation for client services team

• Supervised call center operations, managed staff schedules, and conducted performance reviews. • Worked on phones, responding to client inquiries and escalations

The WSET Level 2 Award in Spirits is intended for people who have little or no prior knowledge of spirits. It is intended to provide a comprehensive level of focused product knowledge required to underpin job skills and competencies – for example, in bar service, and for staff requiring focused product knowledge in retail and wholesaling businesses. Successful candidates will be able to give information on the characteristics of the principal spirits and aromatised wines as well as their methods of production. They will confidently provide guidance on the use and service of spirits and make informed recommendations to customers when selecting spirits and liqueurs to meet their taste and price requirements

WSET's Level 2 Award in Wines is a beginner- to intermediate-level qualification exploring wines, suitable for industry professionals and wine enthusiasts. This qualification is intended for beginners wishing to learn about a wide range of wines or those seeking to build on the introductory knowledge gained with the WSET Level 1 Award in Wines. You’ll gain knowledge of the principal and regionally important grape varieties of the world, the regions in which they are grown, and the styles of wine they produce. Through a combination of tasting and theory, you’ll explore the factors that impact style and quality and learn how to describe these wines with confidence.