Dr. Bayan Hazaymeh

Responsibilities: * Maintain and update human resources documents, such as organizational charts, employee handbooks, policies and procedures, and performance evaluation forms. * Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions using human resources management system software. * Responsible for all HR and administrative functions and contributed to making the company a better place to work * Recruit and retain talent to meet the needs of CR * Handle Onboarding and Offboarding of Employees across CR * Create and Revamp All HR-related Forms * Handle Probation Reviews of New joiners "all levels" across CR * Creating CDP's and Training plans with the HR Director on the employee performance management cycle and yearly compensation

- Recruiting, training and developing staff - Creating and communicating job descriptions after approval of CEO - Looking after the health, safety and welfare of all employees - Organizing staff training sessions and activities based on organization vision planned - Monitoring staff performance and daily attendance - Arranging the salaries and making sure that staff get paid correctly and on time - Advising and communicating with all departments’ managers and other employees on the labor law and the internal organization law. - Transparency and ensuring candidates have the right to work at the organization - Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives. - Preparing and communicating all kinds of official letters to outer customers. - Preparing the payments forms and arranging with the bank after CEO approval

- Greet patients as they arrive at the front desk/information center and take patient data such as name, age, medical history, and medical complaint and note the information down in the hospital database by ensuring that accuracy measures are taken into account. - Ask patients for insurance information and verify insurance coverage - Register patients for specifics such as treatment or hospitalization - Arrange for immediate care to be given to patients who arrive in the emergency - Provide patients’ families with information on hospital procedures, policies, and protocols - Refer patients to appropriate in-house health care services - Investigate complaints made by patients and families and ensure that they are addressed immediately - Direct patients or families to appropriate staff members to make sure that their grievances are heard and resolved - Provide patients with billing information and repayment terms - Prepare patient discharge documentation and provide them with heads up on when to follow up

- Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom - Ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently - Provides direct administrative support by preparing or directing the preparation of correspondence, agendas, and materials including administrative and public reports for reproduction and distribution; maintains calendars, schedules and plans events and meetings - Responds to questions from other offices and the public; schedules and places conference calls, and handles emergency or equipment trouble reports. Investigates user complaints that are not of a routine nature and takes corrective action. - Analyzes new or special work requests to determine most efficient method of completion. - Ordering or purchasing supplies and equipment - Distributes daily assignments, coordinates the activities of subordinate workers, determines priorities and ensures meeting of deadlines. - Participates in interviewing, selecting, coordinating and evaluating employees - Develops training, procedural manuals and training programs. - Establishes and maintains a record, filing or registration system(s).