Barton Bullard

Enterprise IT Leader

• Invested and developed people, leading to a 98% Information Technology retention over the past 5 years despite record pay growth in the industry • Championed ERP replacement to Workday for Human Resources in 6 months, reducing system complexity from 7 systems to a single platform scaling existing HR staff to support 4x growth with zero additional headcount • Scaled revenue-generating global platforms supporting $400M in additional transactions. • Developed IT team through adding an additional 70% headcount, which supported business growth of 500%. • Evaluated and replaced 40% core systems which were unable to support business growth, driving systems platforms towards innovation and reducing information security risk • Generated modernization strategy for Information Security responsible for protecting customer and business revenue and data through 24/7 Security Operations Center (SOC), Network Operations Center (NOC) monitoring, and zero trust framework processing over 100K alerts per month • Sponsored ERP implementation of financials (Workday) through tight timelines from degraded legacy applications, improving order-to-cash cycle by 15% and reducing platform size from 5 applications to 1 • Supported 5+ enterprise strategic portfolio projects over the past 5 years with >90% successful delivery as visionary of the Program Management Office (PMO), with a focus on risk mitigation • Developed and implemented a 6-person Enterprise Quality team that delivered a new quality management system (QMS) which met and exceeded ISO 9001.2015 standard with no audited non-conformities over 4 out of 5 years, driving an improvement in Net Promoter Score of 75 to 93 with external and a 98 with internal customers • Founded 25+ vendor relationships through contracting and delivery, reducing year-over-year IT cost increases by 10% on average • Drove end-to-end budgeting process for multiple departments, delivering 95% budget accuracy over 5 years

• Championed IT startups with 7 major customers, maintaining and growing the business after launch • Generated go-wide business opportunities with existing customers, increasing revenue up to $2M per change and averaging more than 20 changes annually • Generated consultant relationships to flex workforce 200%, ensuring zero layoffs during tenure and meeting 92% of implementation timelines • Prepared change order estimates, scope, and business models demonstrating ROI to customers and the business, maintaining an 85% customer retention rate through business rebids • Served on assigned customer’s leadership steering committee, providing service, and gaining insight on customer needs that allowed for 200% account revenue growth • Sponsored multiple outside vendors through the FedEx InfoSec process, resulting in zero information security incidents through any onboarded vendors