Bartlomiej Mart

Providing management, motivation, supervision and support to Operation Departments in Marriott Executive Apartments and Residence Inn by Marriott.

- Providing management, motivation, supervision and support to Rooms Division Departments in Marriott Executive Apartments and Residence Inn by Marriott. - In charge of Front Office, Housekeeping, Laundry, Health Club and Loss Prevention / Security. - Senior executive position which provides operational support in both hotels in the General Manager. - Passing security audit with a 100% score during challenging political situation in Bahrain - Achieved highest Guest Satisfaction Survey in 2011 amongst all MEA's in the world. - Successfully opened Residence Inn - as a first RI outside USA - as scheduled - Achieved overwhelming sales results in the first period of operation beating forecasts and budgets. - Awarded for Guest Satisfaction within Midlea East Region. - Overlooking opening of Marriott Apartments in Riyadh, Saudi Arabia through task force assignment. - Additional assigment in Saudi Arabia, Riyadh - task force to overlook opening of Marriott Executive Apartments

Playing a key role in the management of the Housekeeping , Laundry and Recration Departments for the Marriott flagship hotel in the Middle East region with 351 bedrooms, 31,000 sq ft meeting space and 12 restaurants Providing management, motivation, supervison and support to a team of over 100 staff members Key Achievements Working under contingency with achiving saving goals. Reducing buy outs and contractors workforce in Hotel and in the same time maintaining high Guest Satisfacion Score and increasing Asocietes engagment score by 40 % over 3 years. Successfully retaining and promoting new team leaders. Coordinating the introduction of a number of new initiatives into the housekeeping departments to enable the hotel to maintain competitive superiority in the dynamic market

•In charge of busy operation of Housekeeping and Laundry departments with up to 130 associates. •Hiring and evaluating work performence of line associetes, supervisors and Assistant Managers. •Assisting in budgeting and controling expanses, purchasing supplies. Maintaining overtime. •Providing tools to measure and increase associetes productivity •Created a Housekeeping Office Coordinator position to centralize all requests from FO (queue rooms, make up requests, due out rooms, late check outs) and AYS (guest requests) •Created task sheets for all Housekeeping positions in order to monitor progress of cleanliness and Associates •Oversaw the design and production of new personalized uniforms for all the hotel •Pro – actively looking for potential new business partners (buy out and outside contractors), negotiating contracts and checking on quality of the services.