Barry Miller

Freelance photographer. Specializing in event coverage, glamour, and fashion photography. Booked assignments secured and negotiated contracts, scheduling, and providing a customized experience for each client.

Demonstrated expertise to help ensure that administrative and operational excellence are maintained while supporting a technical team of 20+ employees • Provide hands-on technical support to resolve systematic issues including troubleshooting, diagnosing and repairing iOS/ Mac devices , and software and hardware updates (iOS Certified Technician) • Continuously analyze and audit customer traffic and inventory accuracy to streamline workflows and adjust operations if necessary • Serve as primary point of contact for all troubleshooting, appointment and repair inquires, vendors and Apple retail affiliates via phone, email and varied ticketing systems

• Created dialogue about Apple product knowledge and influenced customer ownership amongst new consumers • Maintained above the minimum 10% of new technical appointments created being connected to online support • Assisted with new technology inquiries and quickly solved potential related issues • Used critical thinking to properly identify devices/machines that best support the customer’s individual needs • Educated customers on new ownership opportunities for outdated device with minimal or no support options • Assisted new employees with their onboard training and development materials

Teaching Physical Education, Music and Computer Science. Writing curriculum, lesson plans and teaching grades K-8. Also in charge of IT and music editing for various school events and TED-Ed Facilitator.

Supervise youth in the after school program. Ensuring a safe and challenging environment for school age participants through implementing our core values. Activities included gym & group games, arts and crafts, science, drama/dance and fun field trips on days when school is out.

Responsible for set up and tear down of displays. Scheduling Brand Specialist and Brand Ambassadors for events. Met with onsite clients and individuals to ensure that the proper message was given by the staff. Provided daily paperwork and updates along with pictures and video of the daily events to our main office. Trained new employees on set up and tear down procedures, safety measures, product knowledge and personal development.

Responsible for providing exciting and state required curriculum based physical education activities for the students. Co-ordinates with parents for volunteer program, and helping with after-school programs