Barrie Knight

Japan, Korea, Singapore, Malaysia, Vietnam, Philippines.

Japan, Korea, Singapore, Malaysia, Vietnam, Philippines.

India, Australia, New Zealand, Philippines, Malaysia, Singapore, Vitenam.

As the Area Sales Manager in fast-paced fashion retail, I lead a dynamic team to ensure our stores inspire customers to explore their personal style. My role involves developing and executing strategies aligned with national goals to drive sales, profitability, and a high-quality shopping experience across the region. Collaborating with the Area team, I provide support and leadership to store teams, guiding them to meet and exceed customer expectations. Through identifying selling opportunities and implementing targeted strategies, I consistently enhance the customer experience while ensuring sales targets and company goals for our Australian stores are not just met, but surpassed. This version focuses on the key aspects of leadership, strategy, and customer focus while highlighting your success in achieving goals.

UK & Ireland. HR Department. Responsible for several projects to develop certain parts of HR with the UK & Ireland Sales Market. Working along side external provider; Thomas International to launch DISC Profiling. Launching of 360 Leadership Feedback tool and process for around 320 leaders in the business - Store Managers, DC Managers and Head Office Managers. - Master Trainer - Trainer of all levels of company training. - Your Leadership trainer. - Facilitation of weekly company training to all Head Office teams. - Head Office and new global team inductions and training plans. - Information communication to stores and Area Offices. - Career Guide for succession. - Performance Reviews and Dialogue Responsible. - HR KPI & Analysis responsible. - Strategy management and development of HR. Project Manager for new market: Australia. Responsible for: All management and visual training and development. Setting up strategic training plans for a team of 35 members of management over a six month period based in London, UK. Induction of all team members to H&M. Training all senior management and visuals to become company trainers. Sourcing a high standard accommodation for all team members for a six month period. Ensuring an overall positive experience while training in GB & IE. Selecting 130 UK and Irish candidates from all parts of the business to go to Australia to support the launch of the first H&M in Australia (Global Flagship - GPO Melbourne) for the first six months of opening. Organizing all expectations and training for these team members before they travel to Australia. Follow up of performance and feedback for all global support functions.

Recruitment Consultant for Central London. Responsible for sourcing and recruiting all management, visual and sales within Central London Responsible for recruitment within & Other Stories, Cheap Monday and Monki.

Master Trainer. L&D Manager for 250 stores and offices across UK & Ireland.

Store Manager | Flagship Store - Dundrum Town Centre | Dublin, Ireland • Sales & Operations: Led the team to consistently maintain optimal stock levels, ensuring seamless operations and maximizing sales. Delivered exceptional customer service across both direct and indirect channels to drive store performance. As the flagship store, ensured the environment was visually captivating and inspiring, enhancing the overall customer experience. • Team Leadership & Development: Managed the recruitment, training, development, and succession planning for the entire store team. Ensured a high-performing culture through continuous coaching and feedback, while fulfilling all employee relations responsibilities. • Profitability & Compliance: Developed and executed strategic plans, managed budgets, and closely monitored costs to drive profitability. Ensured compliance with all Health & Safety, security, and administrative procedures, safeguarding operational efficiency. • Community Involvement: Proud member of the Dundrum Town Centre Tenants Committee, contributing to collaborative initiatives within the retail community.

The Netherlands: Amsterdam, Rotterdam. Ireland: Dublin - Grafton Street, Henry Street, Blanchardstown, Newbridge. Involved in seventeen store launches and refits for River Island throughout Ireland and the UK. Launched the first River Island stores outside of the UK & Ireland market in Amsterdam and Rotterdam in The Netherlands. Roles while in River Island: Store Manager / Deputy Store Manager / Commercial Manager / Sales & Service Manager / Visual Merchandise Manager / Visual Merchandiser / Sales Advisor. Centre Of Excellence Store Manager.