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* Offered a welcoming and inclusive environment * Assisted students with copy machine and Assistive Technology devices * Managed and maintained the computer lab as well as the copy machine and Assistive Technology devices * Provided the best customer service to the students individually

* Oversaw personal and academic adjustment of other international students * Developed Intercultural leadership and intercultural competence * Enhanced networking abilities and communication skills

* Supported and advocated for Day Student ideas, concerns, needs, and activities in conjunction with the Executive Board * Influenced important committees within the Student Government: Chartering and Commissioning, Student Concerns, Constitution, and Public Relations * Communicated effectively with other senators and student leaders to implement large scale projects of Augsburg College

* Collaborated with Augsburg’s Marketing and Communication department, as well as Event and Conference Planning department * Executed marketing plans for the organization’s major events (i.e. All-Nighter, Spring Fest) * Promoted and elaborated organization’s image and reputation on-campus * Headed the marketing committee to fulfill any tasks/assignments as needed for the organization * Supervised and motivated the organization’s committee members and volunteers during meetings and events

* Consulted with the Business Day Program and Planning committee * Assessed logistics needed for the Forum’s events * Created databases necessary to capture relevant information and mapped out post-Forum outcomes’ evaluation * Orchestrated volunteers to run the Forum’s events smoothly * Corresponded with business executives, guest speakers, and Nobel laureates

* Operated in a changing environment, demonstrated flexibility and problem solving skills * Facilitated and guided first-year students during orientations * Acquired a sense of responsibility and professionalism through work with new first-year and transfer students * Exceeded several job assignments as needed * Gained knowledge in setting and meeting personal and professional goals * Worked independently and in a team to make progress towards set goals

* Scheduled all meetings and practices of the club based on members’ availability * Directed and coached club members as well as provided strategic planning for the club’s operation * Maintained frequent contact with the club adviser and provided feedback regarding club progress

* Organize all meetings with residents in assigned building * Work with paper documents and documents on Word, Excel, and PowerPoint * Keep in touch and be friend with residents in assigned building * Set up and organize events for residents

* Supervised the Accounting Tutoring Lab, including staff of 5 tutors * Conducted daily inventory check of office supplies and other daily office tasks * Proctored exams and tests * Provided exceptional customer service to the students individually using interpersonal communication skills * Fulfilled other assignments needed from the Department Chair and other professors

* Executed departmental merchandising and inventory processes to achieve sales goals * Implemented procedures to prevent shrink/theft and ensure a safe and secure shopping environment * Coordinated with store employees and leadership to execute business strategies, driving profitable results across the store * Analyzed current operations to eliminated non-value added activities and reduce customers’ wait time * Recommended the best course of action to improve employees’ performance and overall warehouse’s efficiency

Activities and Societies: International Student Organization, Augsburg Asian Student Association