BANDAR ALHABIB

Human Resources Specialist @ Naqi water | نقي للمياه

About

Human Resources Specialist with 3+ years of experience in customer service and HR operations. I began my career in customer support at NAQI Water, where I developed strong communication and problem-solving skills. I later transitioned into HR, gaining hands-on experience in employee relations, HR systems, and organizational processes. Key expertise: • Managing employee data and HR operations • Working with GOSI, Qiwa, Mudad, and JISR platforms • Handling medical insurance and labor law compliance I am passionate about improving HR processes, supporting employees, and contributing to a productive work environment. Currently open to new opportunities where I can add value and grow professionally.

Country

Saudi Arabia

City

Riyadh

Industry

Food & Beverages

Skill

الموارد البشرية , HR Management, Human Resources (HR), HR Software, إدارة الموارد البشرية, نظام معلومات الموارد البشرية, سياسات الموارد البشرية

Experience

Human Resources Specialist

Naqi water | نقي للمياه

2023-6 - 2025-11 · 2 yrs 6 mos

عنيزة

• Managed and updated employee files and records in accordance with company policies. • Handled employee data through multiple HR systems, including JISR. • Managed operations across government platforms such as Qiwa, GOSI, and Mudad. • Oversaw medical insurance procedures (addition, removal, and updates) and coordinated with insurance providers. • Ensured continuous compliance with labor laws and HR regulations. • Followed up on employee attendance, vacations, timesheets, and implemented adjustments when needed. • Applied attendance tracking systems and ensured employee adherence to scheduled working hours.

Customer Service Representative

Naqi water | نقي للمياه

2020-12 - 2023-6 · 2 yrs 7 mos

• Provided tailored customer service to clients from diverse backgrounds. • Handled customer orders accurately and efficiently to ensure satisfaction. • Maintained effective communication with customers to resolve inquiries and complaints promptly. • Monitored customer feedback to identify areas of improvement and propose solutions. • Maintained strong product knowledge to support customer needs. • Prepared monthly performance reports to track service metrics. • Coordinated delivery routes with drivers and ensured on-time order fulfillment.