Balaji Rangaswami

• Strategic Growth Leadership: Spearheaded business strategy development, driving diversification and portfolio consolidation that resulted in a 60% revenue increase. • Project Management Transformation: Established robust planning and execution frameworks from scratch, enabling seamless delivery and proactive risk mitigation across all projects. • Process Optimization: Introduced civil engineering quality checklists across 52 workflows and implemented parallel processing, significantly boosting productivity and operational efficiency. • Financial Oversight: Designed and maintained a real-time financial dashboard, enabling daily metrics tracking and delivering ₹34–40 lakh in annual savings. • Performance Enablement: Instituted KPI frameworks and performance-based incentives, fostering a results-driven culture and enhancing employee motivation. • Supplier & Risk Management: Diversified supplier base, negotiated extended credit terms, and streamlined vendor selection to reduce risk and improve construction outcomes. • New Business Development: Launched a new vertical (Interiors) and secured a ₹3 crore sole-source marketing partnership with a leading real estate brand. • Client Relationship Management: Built direct client engagement models to ensure rapid issue resolution and smooth transaction execution. • Digital Transformation: Migrated project artifacts, monitoring, and reporting to structured online platforms, enhancing transparency, traceability, and operational control

• Trusted Advisor to CEO/CTO: Acted as the primary strategic partner for enterprise-wide initiatives, offering deep expertise in technical architecture, functional alignment, and people leadership. • Product Backlog Optimization: Streamlined a backlog of 2,000+ items across 40+ clients and multiple geographies through targeted workshops, driving prioritization and accelerating product development. • Agile Product Governance: Led backlog prioritization, throughput monitoring, and cross-functional reporting to enhance delivery velocity and stakeholder alignment. • New Product Launch & Team Formation: Co-developed a new product solution with CEO/CTO, establishing 10–12 Scrum teams from the ground up across global locations; built dashboards for real-time metrics and reporting. • Crisis Leadership: Resolved a high-stakes crisis for key SA client (FRB), mitigating ₹200+ Cr in liability risk—despite the issue falling outside direct responsibility. • War Room Execution Model: Pioneered the “war room” concept to mobilize large teams and recover critical initiatives across Australia, Nordics, Middle East, and other regions. • Solution Engineering Excellence: Led the solution engineering team to standardize processes and develop reusable technical assets, boosting delivery efficiency. • Enterprise Workflow Transformation: Championed the rollout of an enterprise-wide online workflow management tool, streamlining operations from pre-planning to post-implementation.

Strategic Leadership & Growth: Oversaw a $35M budget and led a 500+-member global team, driving end-to-end delivery from planning to implementation. Achieved 15–20% YoY growth through operational excellence and business expansion. • Client Relationship Management: Cultivated strong partnerships with 30+ clients across geographies, maintaining a 6/7 satisfaction rating. Delivered 24/7 support for marquee clients in hospitality and aviation, ensuring high service quality. • Technology Innovation & Team Building: Built and transitioned a 150+ member team from scratch. Delivered AI-driven AMS solutions and led DevOps and Agile transformations to enhance delivery speed and efficiency. • Business Development & Commercial Strategy: Managed 75+ high-stakes proposals and negotiations. Transitioned multiple accounts from staff augmentation to managed services, improving margins and delivery outcomes. • Crisis Resolution & Turnaround Expertise: Recognized as the “savior of red projects” for rescuing critical accounts and restoring client confidence under pressure. • Operational Efficiency: Implemented digital platforms and process innovations that reduced capital and operating expenses by 15–20%, while boosting customer satisfaction and delivery performance. • Enterprise Transformation & Board Advisory: Advised the Board on strategic tech acquisitions and led enterprise-wide IT transformation initiatives. Delivered 15% revenue growth, cost reductions, and streamlined operations for competitive advantage.

• Transition and Team Management: Successfully led the transition of over 200+ roles from Manila to India, establishing a high performing team from scratch in IDC and driving business growth. Orchestrated the seamless transition of over 80 roles from AT&T's in-house team to Accenture, ensuring minimal disruption to business operations. • Leadership and Team Supervision: Spearheaded a diverse team of nearly 225 personnel, comprising on-site and off-shore resources, and managed over 90+ complex applications, driving innovation and efficiency. • Recognition and Awards: Received over 12 prestigious awards throughout my tenure, recognizing my outstanding contributions to the organization and commitment to excellence. • Release Management: Directed integrated releases worth 600K hours, with around 25 releases per year, ensuring timely and successful delivery of projects • Project Management: Planned, managed, and supported all development and testing activities across over 600 major and minor projects, involving complex architectural changes, and driving business transformation • Innovation and Excellence: Showcased exceptional expertise by proposing and implementing Application Rationalization across Bellsouth/AT&T applications, driving business value and efficiency.