Baileigh Noell

Responsible for booking and scheduling shipments with our carrier partners. Building relationships and negotiating competitive rates with carriers. Monitoring, tracking, and tracing loads. Managing, modifying, and resolving issues with carriers on active loads. Maintaining office organization and efficiency. Liaison between negotiation with customers, carriers, and brokers.

Handle and document incoming and outgoing client calls in a timely fashion. Process request for flooring project assessments. Responsible for issuing work orders to Professional Independent Contractors (PICs). Keep accurate and updated client profiles through CRM. Review and process incoming invoicing packets for processing. Adhere to state compliance and Prop 65 regulation during the processes of California installations. Assists the Sales Support and Customer Service Team when needed.

Consulted with clients to plan events (ex. weddings, graduations, parties, and special occasions). Responsible for creating quotes of equipment and closing deals with clients. Negotiated contracts with other vendors and venues to ensure clients were within the designated budget. Performed post-event evaluation and handled customer complaints as necessary. Responsible for invoicing and recording journal entries daily.