Baiju Varughese

Planning Executive @ TEKAB Company Limited

About

Production Planner Professional with 10 years of experience in cable manufacturing industry can direct and manage multiple tasks simultaneously keeping in view the interest of the team and the organization. I am looking for an opportunity to utilize my knowledge and skillset and gain experience professionally.

Country

United Arab Emirates

City

Sharjah Emirate

Industry

Electrical & Electronic Manufacturing

Skill

Project Management, Project Planning, Internal Audits, Operational Risk Management, Risk Assessment, Oracle Primavera, Team Management, Microsoft Office, BPO, Service Delivery, Process Excellence, Call Center, Workforce Management, Vendor Management, Customer Satisfaction, Contact Centers, Inbound Marketing, Soft Skills, Troubleshooting, Call Centers

Experience

Planning Executive

TEKAB Company Limited

2013-11 - Present · 12 yrs 11 mos

Sharjah

Sales

Al Afia

2011-6 - 2013-11 · 2 yrs 6 mos

Develop sales opportunities, promote and secure sales for Office Stationeries, Printers, Fax Machines, and Photocopy Machines to customers, mainly to Corporate's, solicit for new accounts, Service existing accounts , Conduct product demonstrations and training's for new and existing accounts.

CSA

IGSL

2009-8 - 2011-12 · 2 yrs 5 mos

Handling Inbound calls like Service Request,General Inquiry and Complaints, handling escalations and responsibility for advanced unresolved queries, conduct outbound calls for special offers etc.

CSA

INTELENET GLOBAL

2009 - 2010 · 1 yr

Handling Inbound calls like Service Request,General Inquiry and Complaints, handling escalations and responsibility for advanced unresolved queries, conduct outbound calls for special offers etc.