Baha Banwaz
AI Automation Specialist @ ZOOP
About
I used to command vessels across the Mediterranean. Now I build AI systems that run entire business operations on autopilot. That career switch sounds random, but it taught me something most automation specialists miss: systems are only as good as the people relying on them. I don't build workflows that technically work. I build ones that people actually trust. Right now I'm at ZOOP, a creator-first platform, where I handle AI-powered video production, automation pipelines, and GTM systems. Before that, I built an AI research agent at Scaletopia that compressed 8+ hours of market analysis into 30 minutes, automated recruitment pipelines processing 500+ applications monthly, and engineered email infrastructure that improved deliverability by 40% across 50+ campaigns. At Nationwide Abstrax, I designed AI voice agents that qualified 35% of leads while cutting manual calling costs in half. And before all of this, I founded Hightunis, Tunisia's first luxury concierge platform serving 500+ high-net-worth clients. I work with Make.com, n8n, Zapier, Airtable, Python, JavaScript, API integrations, and AI voice agent platforms. 500+ workflows deployed, 75% average cost reduction, 99.8% uptime. If you're bleeding time and money on manual processes, let's talk. DM me or connect here.
Tunisia
Mahdia
Computer Software
Anthropic Claude, n8n, Airtable, API Integration, GoHighLevel, Slack Integrations, System Debugging, Dashboard Development, Data Analysis, Go-to-Market Strategy, JavaScript, AI Voice Agents, CRM Automation, Make.com, Zapier, N8N Integrations, API/Webhook Development, Automation, Proptech, Python
Experience

Founder & CEO
Hightunis
Tunis, Tunisia
- Founded Hightunis : Created Tunisia’s first luxury concierge platform curating bespoke experiences (5-star hotels, yacht charters, private villas, Michelin-starred dining) for 500+ high-net-worth clients . - Developed a viral social media strategy : Filmed, edited, and posted immersive videos of Tunisia’s luxury offerings (e.g., yacht tours, Sahara luxury camps), generating 1M+ monthly views and 35% conversion rate from viewers to clients. - Spearheaded global influencer partnerships : Collaborated with 50+ luxury travel influencers (e.g., @LuxuryTraveler, @WanderLuxe) to film Tunisia’s hidden gems, resulting in 25M+ combined views and 20% surge in international bookings . - Boosted Tunisia’s luxury tourism : Partnered with 20+ top-tier hotels/Airbnbs (e.g., The Residence Tunis, Dar El Marsa) and 10+ yacht rental companies , securing exclusive rates for clients while increasing partners’ bookings by 40% . - End-to-End Client Experience : Managed client journeys from inquiry to post-trip follow-up, achieving 95% satisfaction rate and 30% repeat business . - Scaled operations : Built a network of 50+ local vendors (chefs, drivers, guides) and implemented a CRM system to streamline bookings, reducing response time to <2 hours .

AI Automation Specialist
United States
- Architected an AI-powered GTM research agent on N8N that generates comprehensive 15+ page market analysis reports, reducing manual research time from 8+ hours to 30 minutes while improving data accuracy by 85% through API integrations with multiple data sources. - Engineered email health monitoring system integrating N8N, Airtable, and EmailReach API to automatically detect and replace burnt domains across 50+ outbound campaigns, resulting in 40% improvement in deliverability rates and 25% increase in reply rates. - Developed real-time client health dashboard in Airtable tracking 20+ KPIs with dynamic date filtering and automated alerting, enabling proactive account management that reduced churn by 30% and increased client satisfaction scores by 45%. - Implemented multi-channel notification system connecting Airtable to Slack via webhooks, automatically routing meeting bookings and positive replies to client channels within 2 minutes, improving team response time by 60%. - Created custom API integration between Make.com and GoHighLevel to extract SMS campaign analytics, automating reporting workflows that previously required 5+ hours weekly of manual data compilation. - Maintained 99.8% system uptime through proactive debugging and optimization of 30+ active automation workflows across Make, N8N, and Zapier platforms, reducing critical incidents by 70% and average resolution time to under 15 minutes.

AI Product Manager
New Jersey, United States
- Launched AI Voice Agents : Designed and deployed AI-powered voice agents to automate outreach to homeowners’ neighbors/relatives, reducing manual calling costs by 50% while maintaining a 35% lead qualification rate . - Engineered End-to-End Workflows : Built dynamic scenarios on Make.com to integrate AI agents with CRM systems (e.g., HubSpot/Salesforce) via API endpoints and webhooks, enabling real-time updates (e.g., "Qualified Lead" status, contact info validation). - Developed Adaptive Prompts & Knowledge Bases : Created scripts and decision trees to handle 50+ call scenarios (e.g., objections, scheduling, disqualifications), improving agent accuracy to 90% and reducing call-handling time by 40% . - Automated Post-Lead Qualification : Built AI agents to call ad-generated leads, qualifying them via custom questionnaires and updating CRM fields, boosting sales team efficiency by 35% . - Created AI-Powered CRM Assistant on N8N : Automated lead tracking, team email updates, and internet-based research (e.g., property comps, zoning laws), saving 10+ hours/week for the operations team. Optimized Call Routing Logic : Implemented rules to prioritize high-intent leads, increasing conversion rates by 30% and eliminating wasted calls.

Marketing Manager
New Jersey, United States
- Spearheaded Marketing Strategy for Nationwide Abstrax LLC : Built social media presence from scratch, achieving 60% monthly follower growth across Facebook/Instagram and 1,000+ qualified leads in 3 months via targeted ad campaigns. - Pioneered AI-Driven Content : Created hyper-realistic video campaigns using HeyGen AI influencers , reducing production costs by 40% while increasing engagement by 50% (e.g., "Virtual Property Tours" concept). - Launched High-Converting Ads : Designed Facebook/Instagram ads targeting real estate investors and Airbnb hosts, resulting in 150+ property inquiries/month and 40% click-through rate (CTR) on lead campaigns. - Optimized SEO for Airbnb Portfolio : Improved search rankings for 20+ U.S.-based Airbnb listings via keyword-rich content and backlink strategies, driving 30% more direct bookings and reducing dependency on third-party platforms. - End-to-End Campaign Management : From concept to analytics, managed multi-channel campaigns (social ads, SEO, email marketing) that increased website traffic by 120% and reduced cost-per-lead by 25% .

Social Media Marketing Manager
2B Daily
United States
- Orchestrated full-cycle content creation at 2B Daily : Researched trending news, designed posts, edited videos, and executed publishing schedules, driving 1.5K+ new followers daily (547K+ annual growth). - Produced viral video content with 40M+ total views and 3.5M+ likes , leveraging A/B testing to optimize engagement (e.g., 55% higher retention on 60-second videos vs. static posts). - Grew Instagram/TikTok audiences by 320% in 18 months through data-driven strategies: hashtag optimization, time-sensitive storytelling, and platform-specific formatting. - Collaborated with news teams to identify trending topics, converting 30% of posts into top-performing content (10K+ shares per post). - Pioneered a content calendar system that reduced production time by 40% while increasing output quality (e.g., 20% rise in click-through rates).

Boat Captain
Vessel Sabri
Mahdia, Tunisia
- Commanded 23m vessel "Sabri" along Tunisia’s Mediterranean coast, completing 150+ successful voyages with 100% safety record in variable sea conditions. - Managed 8-person crew , ensuring compliance with international maritime regulations (STCW) and 20% reduction in operational delays through optimized scheduling. - Navigated challenging routes (e.g., Gulf of Tunis to Sfax) using advanced radar/sonar systems, achieving 98% on-time arrival rate for passengers/cargo. - Coordinated with port authorities and local fisheries to ensure seamless logistics, resolving 30+ real-time navigational challenges (e.g., weather disruptions, route changes). - Maintained vessel performance through proactive maintenance protocols, extending engine lifespan by 15% and reducing downtime by 25% .
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