Badrul Naim

- Assist QA supervisor in PRP- Pest Control Program and internal pest control inspection. - Assist QA supervisor in inspection and record for receiving raw materials and loading of finished goods. - Assist QA supervisor in updating and revising existing product label by product categories using bartender software to comply with KKM standard. - Assist QA executives in updating procedures for entering production area by visitors, quality, technician and safety officer. - Assist lab technician in performing stomacher test (sample homogenization). - Assist lab technician in conducting pipetting & dilution for microbial tests (coliform, TPC, S. aureus & Salmonella). - Assist Halal Executive in completing the Halal control point risk assessment raw material for cold cut products. - Assist Halal executive by filling out the characteristics of raw material and packaging materials records for each product specification. - Learned the quality control protocols across all departments . - Supported the QC Assistant in maintaining product quality and adherence to specifications in the packing line and production line. - Assist QC Assistant in collecting finished product samples for laboratory testing. - Assist QC Assistant in conducting a validation study using iButton to monitor the products core temperature. - Assist QC assistant in monitoring metal detector before use by using 3 types of metal (ferrous, non-ferrous, stainless steel). - Helped to maintain accurate records of Halal certification, ingredient sourcing, production specifications , quality control measures and updating MyHalal Ingredients. - Assist R&D Executive in water drip loss test, monitor and validated thawing process at production line.

- Supervise daily production activities to ensure output meets production plans and customer demand. - Prepare and raise Purchase Orders (PO) for procurement department. - Conduct daily work briefings and SOP briefings, including planning, hygiene, and food safety requirements. - Guide, train, and supervise intern students, ensuring they understand production processes, safety rules, and workplace expectations. - Monitor machine performance and coordinate preventive and corrective maintenance to ensure smooth operations. - Maintain proper documentation related to production, maintenance, hygiene and material usage. - Ensure compliance with MESTI, GMP and Halal, and workplace safety requirements on the production floor. - Conduct machine safety briefings, including proper use, hazards, and emergency procedures.

- Picking up and delivered food orders to customers in a timely and efficient manner. - Ensure that all deliveries were made with care, maintaining food quality and customer satisfaction. - Navigate through various routes to ensure quick deliveries while managing time effectively and adhering to safety standards. - Providing excellent customer service while meeting delivery deadlines.

- Memorized over 50 menus in order to serve customers with the best recommendations. Followed food act 1983 & food regulations 1985. - Provided exceptional customer service by greeting and assisting customers in a friendly, professional manner, ensuring a positive dining experience. - Prepared and served food and beverages, following McDonald's quality standards and safety protocols, including assembling, and packaging items. - Maintained a clean and organized workspace by regularly sanitizing equipment, countertops, and dining areas to ensure compliance with health and safety regulations. - Worked collaboratively with team members to ensure fast, efficient service during peak hours, supporting kitchen operations and ensuring timely delivery of orders. - Followed food safety procedures, ensuring that all food was prepared and stored in accordance with company and health regulations.

- Responsible for weighing, maintaining optimal stock levels, and efficiently managing the separation and documentation of damaged goods at perishable department. - Ensure the proper organisation of beverages and dairy products in the chiller, overseeing their quality and storage. - Enhancing operational efficiency while providing excellent customer service.