Babra Keganda
Product Manager @ tappi
About
I’m a Product Manager who thrives at the intersection of strategy, design, and technology. I love building products that don’t just work — they solve real problems, unlock growth, and create meaningful experiences for users. With a background that bridges product strategy, user research, and agile execution, I bring clarity to complexity and energy to every stage of the product lifecycle — from discovery to launch and beyond. My strength lies in translating customer insights into product decisions, aligning cross-functional teams, and ensuring products deliver measurable impact. What I bring: Vision-setting & roadmap ownership Deep user empathy & research-driven insights Agile product development & stakeholder alignment Data-informed decision making A bias for action & continuous improvement I believe the best products are built at the sweet spot between what customers need, what businesses want, and what technology enables. That’s the space I work in every day. 🚀 Always curious. Always shipping. Always building products that matter.
Kenya
Nairobi County
Computer Software
Data Protection Act, Data Privacy Best Practices, Data Privacy Risk Management, General Data Protection Regulation (GDPR), Data Privacy Awareness, Stakeholder Management, Product Launch, Product Road Mapping, Agile Project Management, Product Management, Test Planning, API Testing, UI Testing, Manual Testing, Test Management, Quality Assurance, Networking, Software Updates, Troubleshooting, Technical Support
Experience
Product Manager
tappi
Nairobi County, Kenya
Software QA Engineer
Amiva Kenya
Nairobi County, Kenya
Executed over 300 manual test cases on core web applications, achieving a reduction in critical bugs reported post-launch. Designed detailed test scenarios that increased test coverage by 20% across critical application workflows. Conducted regression testing on all releases, contributing to a 98% success rate in new feature rollouts. Delivered actionable feedback to developers, reducing the average resolution time for bugs by 15%.
Technical Support Intern
National Social Security Fund (NSSF Kenya)
Nairobi County, Kenya
Working with internal and external resources to troubleshoot, identify and develop solutions or workarounds for customer issues. Updated and reconfigured existing and new computers with current software and operating systems. Conducting routine software updates and troubleshooting for both the operating system and antivirus. Maintained inventory of IT supplies by checking and documenting levels regularly. Managing the company’s website and performing routine updates. Maintained a clean and well-organized environment for client happiness and safety.
Technical Support Intern
Victorock Kenya Limited
Nairobi County, Kenya
• Offering onsite and offsite technical support to customers • Tracked and reported clients’ progress based on observations and conversations • Managing the company’s website and performing routine updates
Education
Jomo Kenyatta University of Agriculture and Technology (JKUAT)
Mathematics and Computer Science
Babra Keganda's Contact Information
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