B Sashi Lama

Business Analyst @ Tata Consultancy Services

About

Result-driven Business Analyst professional skilled in requirement analysis, process improvement, stakeholder management and agile delivery to translate business needs into impactful product solutions. Proficient in SDLC, BRD/FRD documentation, user stories, workflow design and product roadmap planning. Experienced in collaborating with cross-functional teams- developers, QA and UX/UI to define features, optimize business processes and enhance user experience. Passionate about leveraging technology and data insights to deliver scalable, customer-focused solutions that align with business objectives and growth.

Country

India

City

New Delhi

Industry

Information Technology & Services

Skill

Key Performance Indicators, Change Management, Time Management, Product Delivery, Time bound, Service-Level Agreements (SLA), Cost-Benefit Analysis, Software Development Life Cycle (SDLC), New Business Development, Cross-functional Coordination, Root Cause Analysis, Financial Reporting, Documentation, Interpersonal Skills, Business-to-Business (B2B), Revenue & Profit Growth, Client Issue Resolution, SQL, Elicitation, Client Communication

Experience

Business Analyst

Tata Consultancy Services

2019-12 - Present · 6 yrs 10 mos

Noida, Uttar Pradesh, India

Dynamic Business Analyst with a proven track record in excelling business process improvement and client relationship management. Expert in developing comprehensive documentation and optimizing workflows, skilled at translating complex data into actionable insights, facilitating data-driven decision-making. Worked to reduce business expenses and develop logical and advantageous operating plan budgets.