B Mildred Trejo López
Operations and Administration Manager @ Juganu
About
With more than ten years of experience, I specialize in the management of customs operations, production and logistics. My main focus is to ensure efficiency in the management of purchase orders, logistics operations and customs processes. With a solid experience in digital tools and intercultural communication skills, I am committed to optimize administrative and operational processes. My mission is to contribute to the success of the company through precise and results oriented management that strengthens commercial and operational relationships.
Mexico
Mexico City
Consumer Goods
Capacidad de análisis, Contratación de personal, Scrum, Slack, Trámites aduaneros, Incoterms, HS Codes, Operaciones en la cadena de suministro, Administración, SAP ERP, Microsoft Office, Microsoft Word, Microsoft PowerPoint, Investigación y desarrollo, Resolución de problemas, Orientación, Pruebas, Trabajo en equipo, Microsoft Outlook, Selección de personal
Experience

Operations and Administration Manager
Ciudad de México, México
Production Manager in Mexico I supervised production operations, optimising processes to maximise efficiency and meet volume and quality targets. Customs Operations Manager I managed customs procedures in Mexico City, Querétaro and key ports, reducing clearance times and ensuring regulatory compliance. Purchase Order Management with Mexican Suppliers Coordinated and supervised purchase orders with local suppliers, negotiating terms to ensure timely deliveries and competitive costs. Head of National Logistics in Mexico Organised and executed comprehensive logistics for land and port shipments, minimising costs and delays in the supply chain. Tracking Purchase Orders with Customers Proactively monitored customer orders, resolving incidents to ensure on-time deliveries and customer satisfaction. Internal Information Support Provided key internal analysis and reports, supporting strategic decision-making in operations and foreign trade.

Assitant Manager HR
Calgary, Canada
Job Profile Development I developed detailed job descriptions aligned with strategic objectives to attract qualified talent. Recruitment on Digital Platforms I searched for and pre-selected candidates on LinkedIn, Indeed, and social media, optimising processes to reduce hiring times. Design and Execution of Initial Interviews I created interview guides and conducted preliminary assessments, identifying key competencies and cultural fit. Complete Coordination of the Hiring Process I managed all steps from selection to induction, ensuring legal compliance and new talent satisfaction. Control of Work Hours Recording I supervised the clocking in and validation of overtime, ensuring accuracy and adherence to labour regulations. Salary Payment Administration Responsible for monthly payroll, processing deductions, bonuses, and taxes with accuracy and confidentiality. Internal Conflict Resolution Mediated labour issues with a proactive approach, implementing solutions that strengthened the organisational climate. Psychological Support for Employees Provided emotional guidance and referrals to specialists, promoting well-being and reducing absenteeism.

Coordinator of Operations and Administration
Illumex SAPI
Mexico City
Strategic Planning and Logistics I led planning, scheduling, organisation, and operational logistics, optimising resources to meet deadlines and reduce operating costs. Multi-Warehouse Inventory Management I controlled inventories in various company warehouses, implementing accurate tracking that minimised shortages and maximised stock turnover. Leadership in Purchasing and Sales Comprehensively responsible for purchasing and sales, negotiating key contracts with suppliers and customers to drive profitability and commercial efficiency. Financial Audit of Invoices and Payments Rigorously verified and controlled invoicing and payments, ensuring accounting accuracy and compliance with tax regulations. Customer Service and Incident Resolution Provided exceptional customer service, quickly resolving complex issues to increase satisfaction and loyalty. Design of Tender Folders Created professional and comprehensive presentations for tenders, increasing success rates in competitive processes. Development of Standardised Internal Forms I designed efficient forms for quotes, delivery notes and purchase orders, streamlining daily administrative procedures. Internal Support and Contractor Training I provided strategic guidance and key information to contractors, aligning teams and facilitating smooth operations.
B Mildred Trejo López's Contact Information
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