Azzie Gandoumani

• Partner with Marketing to distribute monthly key items and promotions. Partner with IT to troubleshoot issues with NetSuite pos, to achieve seamless execution of sales promotion. • Identify CRM centric issues within NetSuite POS. Determine and notify proper departments for resolution. • Coordinate team training with 3rd party vendors • Ensure accurate stock, tester, media and sample replenishment. • Serve as a liaison between client and corporate distribution center, ensuring satisfaction for both

• Established vendor accounts local and abroad • Developed store protocol for purchasing, inventory, RTV’s and clean room procedures. • Ensured FDA compliance in mixing lab and maintenance repair room. Enforced sanitation and safety standards. • Maintained social media accounts to engage with clients and improve company exposure. • Develop models and reporting metrics for sales analysis. During 1st year, performed successful forecasting helping to minimize order surplus. I helped open, build & brand this company into a highly respected local business. This company has a 5-star customer review rating on all internet platforms.

• Recruited, hired & trained store team members • Planned Promotions and community events to enlarge client base • Expedited Client hardware warranties and completed all RTV processes • Ensured store compliance with FDA and state regulations. • Met monthly with local distributors to engage in price negotiation.

• Responsible for the Education of all 250 Estheticians, Makeup Artists, Stylists & Beauty Advisors. • Provide hands-on support for estheticians to improve techniques. • Spent extensive time in locations of need and developed strategies to implement change.

 Customer Service Management of 50-100 employees for large corporate Retailer.  Schedule teams based on strengths & profitability reports.  Administer disciplinary counsel, & annual employee reviews.

Trained and managed a team of Prescriptives Beauty Analysts. Maintained monthly financial recap of sales, increasing them substantially and consistently. Refined, thus strengthened the sales techniques of analysts, which maximized sales.