Azile Ngcwembe

ICT Intern @ Media Development and Diversity Agency (MDDA)

About

Currently contributing to the Media Development and Diversity Agency (MDDA) as an intern, equipped with an Advanced Diploma in Information Technology from Nelson Mandela University. Proficient in printer support, Office 365, and technical troubleshooting, with certifications in PC hardware, enterprise networking, and security from Cisco Networking Academy. Dedicated to leveraging technical expertise and education to support organizational goals in IT infrastructure and operations.

Country

South Africa

City

City of Johannesburg

Industry

Information Technology & Services

Skill

Printer Support, Office 365, Technical Support, Microsoft Outlook, Computer Hardware, Microsoft Teams, Microsoft Word, Office 365 Administration, Cisco Routers, SharePoint, Office 365 Administration , Information Technology Infrastructure, Support Services, Ethical Hacking, Router Configuration, Microsoft SQL Server, SQL, Kali Linux, Microsoft PowerPoint, Microsoft Office

Experience

ICT Intern

Media Development and Diversity Agency (MDDA)

2024-10 - Present · 2 yrs

South Africa

• Provided technical support to ensure smooth operations across various IT systems. • Assisted users with PC issues, enhancing their productivity and minimizing downtime. • Resolved printer problems, contributing to efficient workflow and communication. • Gained hands-on experience in troubleshooting and problem-solving within a dynamic agency environment.