Azel Rose Ayayo

Sales Support Specialist @ Booth

About

PROFESSIONAL OVERVIEW I am a versatile and results-driven professional with nearly a decade of experience across various industries, including sales support, export and import logistics, customer service, procurement, inventory management, and project planning. With a strong foundation in both administrative and operational roles, I have developed expertise in streamlining processes, maintaining accurate records, and supporting both local and international teams to ensure seamless project and sales execution. My work spans the BPO sector, food manufacturing, logistics, construction, and international sales—demonstrating my adaptability, technical competence, and commitment to delivering value at every step. KEY SKILLS & COMPETENCIES Sales & CRM Management: Skilled in Salesforce, HubSpot, and Alaya Care. Proficient in lead monitoring, client onboarding, contract creation, and client relationship management. Project Planning & Coordination: Proficient in Gantt chart creation (MS Project), ERP systems (Dear ERP), and task management tools (Asana). Adept at coordinating team tasks, timelines, and deliverables. Customer Support & Service: Experience across logistics, agricultural, and international BPO environments. Strong communication skills and consistent follow-through from inquiry to fulfillment. Procurement & Vendor Management: Negotiation, sourcing, and inventory tracking across various industries including agriculture and manufacturing. Logistics & Export Documentation: Extensive background in handling high-volume shipments, customs processing, and coordination with freight forwarders and internal departments. Accounts Receivable & Financial Support: Familiar with invoice posting, payment tracking, cost reporting, and progress billing. Inventory & Production Planning: Familiar with ERP systems and production planning methodologies, including time and motion studies. ACHIEVEMENT Rising Star Award Recipient – Recognized in my second year as Procurement and Logistics Assistant at Subic Superfood Incorporated, a food manufacturing company in Subic, Philippines. The award acknowledged my outstanding performance in procurement accuracy, cost efficiency, and contribution to overall operational improvements.

Country

Philippines

City

Olongapo

Industry

Retail

Skill

Sales and Marketing, Procurement, Logistical Coordination, Accounts Receivable (AR), Sales support, Sales Project Management, Executive Administrative Assistance, Administrative Management, Administrative Processes, General Administration, Project Management, Project Planning, Microsoft Project, Project Coordination, Customer Service, Customer Relationship Management (CRM), Customer Support, Sales, Customer Service Management, Customer Service Representatives

Experience

Sales Support Specialist

Booth

2024-8 - Present · 2 yrs 2 mos

Currently working in the BPO industry, I provide back-end sales support to a global client, handling international sales operations across various regions including Europe, Asia Pacific, Canada, and the Americas. My responsibilities include: Managing and processing purchase and sales orders in NetSuite, with an ongoing transition to Salesforce. Maintaining and updating international pricing sheets, ensuring region-specific pricing strategies are implemented. Engaging with sales leads and monitoring their progression using Salesforce. Preparing tailored product information sheets for new clients. Handling credit memo processing and customer account adjustments. Reporting directly to the Director of International Sales and collaborating with sales managers globally.

Export Sales Associate

CAS InterGlobal

2024-3 - Present · 2 yrs 7 mos

Los Angeles, California, United States

Junior Project Planner

Australia Farm Innovations

2022-3 - 2024-4 · 2 yrs 2 mos

Olongapo, Central Luzon, Philippines

Customer Support Team Lead

Australia Farm Innovations

2022-3 - 2024-4 · 2 yrs 2 mos

Subic, Central Luzon, Philippines

1. Planning, organizing, and directing operations related to overall projects. 2. Customer support handling all customer concerns, queries, requests and orders. Monitoring until the completion of each transaction 3. Sales support handling all sales concerns, queries, requests and orders. Monitoring until the completion of each transaction. 4. Lead team members in the project development department and oversee company projects to make sure they are running as planned. 5. Handling all poultry technicians of the company. Working on their assignments within the Philippines, monitoring they daily report from farms, and doing administrative works for them. 6. Main person in charge of the timeline monitoring of the project. Using MS Project for the Gantt Chart to track the general project overview. 7. Using Dear ERP System within the whole organization for all of the process. 8. Using MS Teams for the internal communication and file sharing. Currently the admin of the MS Teams in the business.