Azam Hassam, (LSSYB)

Business Advisor @ MODERN | VENUS

About

At VENUS | MODERN, strategic partnership cultivation and business growth are at the forefront of my mission. Over the past year and a half, the focus has been on leveraging negotiation skills and relationship management expertise to drive our organizational objectives forward. The Lean Six Sigma methodologies have been instrumental in streamlining processes and enhancing efficiency within teams. Previously managing a high-volume Starbucks location, I honed skills in talent acquisition and sales driving, which now translate into my advisory role. My commitment to fostering strong business relationships is demonstrated through successful collaboration with clients and stakeholders, ensuring mutual success and sustained business development.

Country

Canada

City

London

Industry

Management Consulting

Skill

Business Development, Account Management, Customer Retention, Negotiation, Business Relationship Management, Relationship Development, Customer Success, Business-to-Business (B2B), Customer Experience, Problem Solving, Customer Satisfaction, Relationship Building, Coaching, People Management, Change Management, Training Management, Customer Service Management, Entertainment, Event Planning, Social Media

Experience

Business Advisor

MODERN | VENUS

2023-7 - Present · 3 yrs 3 mos

• Drove a 28% YoY sales increase and fostered 10% customer base growth from FY23 to FY24. • Conducted regular sales visits to clients, offering solutions-based sales recommendations. • Recognized as a key resource by top customers, providing business development ideas to boost revenue.

Store Manager

Starbucks

2018-11 - 2023-7 · 4 yrs 9 mos

Canada

• Managed multiple stores with $2.45M annual sales, overseeing inventory, talent, profit, and legal standards • Led teams of 20-40 partners, promoting Starbucks culture, and increasing store revenue by 3%-13% YoY • Developed partners into various roles, analyzed P&L monthly, and reduced controllable costs