Ayşenur Kara

• Conduct training needs analyses based on sales team feedback, performance data, customer experience scores, and field observations. • Design original learning content aligned with adult learning theories, microlearning, and digital learning methodologies. • Develop training modules focused on brand culture, customer experience, product knowledge, and sales techniques. • Produce interactive training materials (videos, infographics, e-learning modules, etc.) for both physical and digital platforms; take part in training video productions and assign assessments via the Peoplise and Novaforge AI portal. • Manage and facilitate onboarding programs for newly appointed store managers. • Deliver classroom, field-based, and digital trainings on sales skills, persuasion techniques, and customer relationship management. • Measure the impact of trainings on business results through pre- and post-tests, 360° feedback, field observations, and KPI-based analyses. Generate data-driven insights to build learning roadmaps, and recommend development solutions by identifying improvement areas particularly through CRM data, sales scores, and campaign performance metrics. • Foster a customer-centric perspective while maintaining strong awareness of retail dynamics.

• Identifying managerial, behavioral, and personal training needs within organizations. • Planning processes related to adult learning models. • Guiding management through training needs analysis, evaluating, and recommending training programs; preparing and presenting proposals. Preparing and managing the training budget. • Designing training materials, content, and inventories visually for LMS and similar e-learning platforms. • Scheduling annual training programs. • Providing technical support and guidance for online training sessions. • Certifying the training process. • Managing and tracking orientation and onboarding processes for new hires. (Pre-orientation/introduction to team/introducing the organization’s mission, values, culture, and structure/reviewing essential policies, including HR policies, safety regulations, and compliance training/ongoing support/post-orientation) • In-house English courses were determined in line with the needs of the employees and business partners were contacted.

• Developing innovative development programs that promote a culture of continuous learning. • Designing, implementing, and delivering professional development solutions that adhere to adult learning principles to enhance competencies and facilitate behavioral change. • Staying informed about emerging trends in Learning and Development. • Leveraging blended learning platforms and educational technologies to optimize the learner experience. • Employing measurement and reporting strategies aligned with learning solutions to effectively evaluate impact and drive continuous improvement. • Planning, organizing, and conducting training sessions for employees. • Overseeing and managing program budgets.

I developed foundational HR knowledge by learning about various human resources processes and practices. By supporting candidate screening and interview processes, I gained insight into selection and placement procedures. I also learned to identify employee training needs and plan training programs, as well as effective feedback methods to assist in performance evaluation processes.

• Assisting in the development and execution of marketing strategies to enhance brand awareness and engagement. • Conducting market research to identify new business opportunities and industry trends. • Supporting the creation of marketing materials, including presentations, brochures, and digital content. • Participating in brainstorming meetings with the team to generate innovative ideas for marketing initiatives and business development strategies.

Ranked 5th among 35 principal candidates for the HRM Master’s program with a merit score of 84.104.

Erasmus+ KA131 European Mobility Program I had the enriching opportunity to study abroad for a 9-month period from October 2, 2020 to July 16, 2021.

Undergraduate Thesis: Analyzing Jewish Opposition to Israel's Palestine Policy