Ayussh Mangalum

"Rationalizing enterprise complexity at global scale." Leading enterprise transformation consulting across global clients — from portfolio analysis to AI strategy — while building LTM's consulting capability from the inside out. → Rationalizing a 1,800+ app portfolio for a global client using Value Stream Mapping and Capability Analysis — turning a sprawling estate into a prioritized transformation roadmap. → Managing delivery across NA, LATAM, Europe, and APAC — coordinating backlogs, stakeholder comms, and sprint cadences across time zones without losing quality or speed. → Translating C-suite strategy into sprint-ready roadmaps — with zero ambiguity by the time it hits the dev team.

"Built new product capabilities from 0→1 in the Insurtech space." ▸0→1 Product Build (Insurtech × CCaaS) → Built a new Insurance Module from scratch for a CCaaS platform — enabling real-time policy data access, FNOL reporting, and claims monitoring. First of its kind integration in that ecosystem. → Designed a "Common Data Model" connecting disparate insurance systems across a contact center stack — cut Average Handling Time by 30%. → Led Business Consulting engagements for clients entering Insurance — including Guidewire and DuckCreek integrations into CCaaS platforms. → Delivered the Mid-Market Enhancement Module in DuckCreek: 15 sprints, 300+ user stories, 15-month timeline. On time. → Elevated to Product Owner mid-engagement by the client — not a title I asked for; one I earned. → STAR Performer Award recipient.

"Ground-up software delivery at enterprise scale." → Delivered a new Commercial Business Module (mid-market) from zero: 18 sprints, 350+ user stories, 18 months. On time, under pressure. → Served as the single point of coordination between onshore/offshore teams across Business, L2 Support, Dev, QA, Actuarial, Data, and Integration — this is where I learned to run multi-workstream delivery. → Reinsurance SME: trained and reviewed work for a team of 6 BAs, and configured complex treaty contracts in Global XL Pro.

"Where I learned to ship fast inside a global product org" Accenture Life Insurance & Annuity Platform (ALIP) → Built and evaluated complex product functions on Accenture's Life Insurance & Annuity Platform (ALIP) — leveraging the Actuarial Calculation Engine (AACE) for product configuration and testing. → Drove a 20% reduction in time-to-market through Agile delivery improvements and architectural refinements. ACE Award recipient. → Translated actuarial requirements from C-suite stakeholders into shippable product specs — bridging the gap between life insurance complexity and software delivery reality.

"Managed a product, a team, and 14 client relationships simultaneously." → Owned end-to-end product management for ReNova — a Reinsurance Administration suite for Life Insurance. Managed 5 team members and 14 client accounts simultaneously. → Primary point of contact for all international client engagements — from scoping to delivery to onboarding. → Translated complex Reinsurance Treaty documents into precise system configurations — a skill that requires both legal/actuarial literacy and deep technical fluency. → This is where I first ran a product: owned the roadmap, the client relationships, and the team.

"Promoted to EA to CEO within 3 months. Then rebuilt the company's operations." → Promoted to EA to the CEO within 3 months — rare for any hire, unprecedented for the role. → Drove 95% renewal retention and 30% cross-sell improvement through Risk & Portfolio Analysis. → Led end-to-end overhaul of operations: underwriting, claims, process training. Built the playbook from scratch.

"Promoted to Regional Head as one of the few MTs to reach that level." → Managed Bancassurance partnerships across 11 branches, leading a team of 13. → Promoted to Regional Head — one of the few Management Trainees selected for early advancement. → Closed the highest single-premium policy deal of the year — the result of consultative selling, not pressure tactics

Deep grounding in insurance domain, risk frameworks, and management principles.

Engineering foundations with a process-driven, systems-thinking mindset. PRODUCT DEVELOPMENT Energy Harvesting Footwear: Developed a prototype shoe that generates electricity through kinetic energy while walking.

PRODUCT DEVELOPMENT Energy Harvesting Footwear: Developed a prototype shoe that generates electricity through kinetic energy while walking.