Ayush Agrawal

Pharma Biz sales Head Horeca 360 By Udaan- Supply Chain Biz Fin-Led supply chain cost optimization for the Fresh & Horeca business, reducing variable costs from ₹7.3/kg to ₹5.1/kg (30% reduction) while ensuring operational efficiency and scalability. Streamlined end-to-end processes—from warehouse inwarding, packaging, and mid-mile transportation to last-mile delivery across 8 hubs in Bangalore—within a 24-hour cycle. Improved service adherence, maintaining low errors, optimizing manpower utilization, and achieving an industry -leading 5.7% RTO rate Udaan Biz Credit Owner- Driving cost optimization for Udaan’s B2B credit services, ensuring total credit costs (provisioning, disputes, and collectio ns) remain within 20 bps of NMV. Managing P&L for the credit business, optimizing dispute waivers, third -party collection costs, and credit provisioning. Developed a structured playbook to streamline credit operations—including limit increases, settlements, dispute resolution, and collection strategies—enhancing cash flow, risk mitigation, and financial sustainability across diverse buyer categories (Staples, FMCG, Fresh, and Horeca) while improving overall credit efficiency and customer experience

• Successfully framed and led the expansion of Assortment to 5X size, achieving record-breaking revenues for the FMCG business by fostering cross-functional collaboration, strategic planning, operational excellence, and data -driven decisions • Implemented inventory trigger architecture to minimize liquidation losses, optimizing sales throughput by categorizing and pricing unhealthy and risky inventory sections on the app, ensuring better visibility and improved margin realization. This helped udaan with better pricing mechanism- which is influenced by competitive and objective pricing and reduced monthly losses by 22%. • Developed and implemented a comprehensive Return on Investment (ROI) Framework for inventory management, integrating essential KPI metrics for SKU management, margin tracking, demand forecasting, and strategic decision -making • Revamped the Customer Rewards program model, reducing cost impact by 50%, and increasing revenue parallelly

- Worked with General Merchandise category to keep demand generation cost in check. -AOP planning of category demand cost, P&L , SOM, MM, EOM projections

- Analysis and RCA to build and grow General Merchandise Category

• Enabled real-time performance monitoring of nationwide stores, optimizing high-frequency reporting to support regional heads with timely insights and improving operational efficiency. Utilized Google Sheets and Google Data Studio to identify operational gaps, trends, and sales opportunities, boosting revenue through data -driven decision-making and strategic interventions. • Spearheaded the design and implementation of a Python-based data pipeline, facilitating seamless transfer of data from multiple OLTP systems to a unified OLAP environment through efficient ETL processes • Leveraged Python to automate data extraction, reducing manual workload from three people to one, resulting in significant saving • Collaborated cross-functionally with regional heads to RCA and model out scenarios, providing clear insights that helped drive purchase growth and optimize procurement strategies, and reducing overall operations cost at the same time.

• Optimized room maintenance operations by creating automated reports to track daily blocked rooms, fast-tracking approvals, and ensuring quicker turnaround times, minimizing lost inventory across OYO’s Self-Operated Properties. • Supported a 350+ member ground team across multiple cities by providing data-driven insights, coordinating with regional heads, and ensuring smooth execution of repair and maintenance tasks. • Led Wi-Fi maintenance optimization by developing an automated alert system for timely vendor payments, reducing Wi-Fi downtime by 30%, and enhancing guest experience.

Worked with a team of 25 members to build a Formula Student car for Formula Bharat.