Ayush Joshi

LEADERSHIP AND TEAM MANAGEMENT Strategic Planning and Execution Monitoring and Reporting Communication and Client Interaction Compliance and Risk Management

1. Debt Collection  Contact clients to remind them of overdue payments via calls, emails, or visits.  Negotiate and establish payment plans to settle outstanding amounts.  Recover unpaid invoices while maintaining a professional demeanor. 2. Accounts Management  Monitor accounts receivable to identify overdue accounts.  Maintain accurate records of all collection activities and payments.  Provide regular reports on the status of collections and delinquent accounts. 3. Customer Relationship Management  Handle customer queries and disputes related to payments.  Build and maintain positive relationships with clients to ensure future payment adherence. 4. Legal and Compliance  Ensure all collections comply with company policies and legal regulations.  Collaborate with legal teams for escalated cases or when legal actions are required. 5. Coordination  Work with internal departments (sales, finance, and operations) to resolve billing issues.  Provide feedback to management about trends and issues in collections.