Ayesha Dey

Technical Writer and Business Analysis expert brings 20 years of experience in authoring IT project/product User Manuals - Hard Copy and Online Help, Requirements Documents, Job Aids, Style Guides, Installation Process Flows and Gap Analysis for Enterprise Applications. Reputation for consistently delivering quality solutions beyond expectations. Experience working with various Government of Ontario Ministries. Nominated for the GEM award in the category of Professionalism at Ministry of Labour. Specialties: Creation of Online Help Creation of Instructional and Training Demos Strong oral and interpersonal skills Excellent investigative and critical thinking skills Commitment to information accuracy and precision Organizational, multi-tasking and time management skills Experience in delivering training to End Users.