Ayesh Vaidya
Customer Support Associate @ Amazon
About
As a dedicated Customer Support Associate at Amazon, my role is centered around leveraging my expertise in Service Desk operations and Customer Relationship Management (CRM) to enhance customer satisfaction. My journey in the tech industry spans from being a System Engineer at Elnet Galaxy, where I honed my customer support skills, to an Analyst role at HCL Technologies Ltd, deepening my technical competencies. With a solid understanding of Microsoft Azure, I contribute to Amazon's mission by providing exceptional service and fostering positive customer engagements. My approach combines technical acumen with a commitment to delivering solutions that resonate with our users.
India
Nagpur
Information Technology & Services
Microsoft Word, Resolutions, Routing, Interactive Voice Response (IVR), Microsoft Teams, Hindi, Single Sign-On (SSO), English, System Performance, Window, International Support, Customer Service Management, Customer Interaction, Remote User Support, Spoken English, Problem Solving, Computer Repair, VMware, Internet Protocol Suite (TCP/IP), Windows Administration
Experience
Customer Support Associate
Amazon
Nagpur, Maharashtra, India
Analyst
HCLTech
Nagpur, Maharashtra, India
System Engineer
Elnet Galaxy
Nagpur, Maharashtra, India
Worked as a first point of contact for customers seeking technical support.
executive partner manager
Indiabulls Consumer Finance Limited
Nagpur, Maharashtra, India
Worked as a Exexutive Partner Manager for our product Dhani Personal Loan.
Education
Tilak Maharashtra Vidyapeeth, Pune
Ayesh Vaidya's Contact Information
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