Austin Keyes

TikTok Content Moderator @ ByteDance

About

Dedicated and detail-oriented professional with a proven track record in content moderation and customer support within the tech industry, including esteemed companies like Meta. With a keen eye for accuracy and a commitment to maintaining online community standards, I have honed my skills in content review, policy enforcement, and user engagement. Leveraging strong communication skills and a customer-centric approach, I excel in resolving inquiries efficiently while upholding brand reputation. Passionate about contributing to safe and positive online environments, I am eager to bring my expertise to a dynamic team dedicated to fostering digital well-being and user satisfaction.

Country

United States

City

Austin

Industry

Photography

Skill

Negotiation, Writing, Teamwork, Spanish-speaking, English, Account Reconciliation, Creative thinking, Content Curation, Content review, Customer Interaction, Customer Experience, Employee Training, Adobe Creative Suite, Problem Solving, Sanding, Polishing, Photography, Art History, Creative Problem Solving, Adobe InDesign

Experience

TikTok Content Moderator

ByteDance

2024-6 - Present · 2 yrs 3 mos

Photographer

Flash Photography

2019-4 - Present · 7 yrs 5 mos

Austin, Texas Metropolitan Area

Event photography.

Content Moderation Associate - Trust and Safety - META

Accenture

2023-5 - 2023-12 · 8 mos

Austin, Texas, United States

Quality Assurance Analyst - Whatsapp

Accenture

2022-11 - 2023-5 · 7 mos

Austin, Texas Metropolitan Area

Audit product and processes to identify areas for improvement. Help train employees, and conduct performance reviews. Creation of presentations and quizzes.

Account Access - Customer Support Agent - Whatsapp

Accenture

2020-12 - 2023-5 · 2 yrs 6 mos

Austin, Texas, United States

Real Estate Photographer

TruPlace

2016-3 - 2020-11 · 4 yrs 9 mos

Virginia, United States

Worked closely with real estate agents and home owners to create floor plan drawings for residential and commercial properties, In addition to photographing property interiors and exteriors to create virtual floor plans.