Austin Hulse

As the founding Director of Growth, I am responsible for accelerating industry adoption of Singlepane. I wear sales, customer success, and marketing hats as we engage folks in hotel investment and asset management that are exhausted or dissatisfied with existing solutions that aren't built for them.

Responsible for the full sales cycle for Enterprise prospects of Revinate's direct booking platform, inclusive of our Voice, Marketing, and Reputation management solutions. Our solutions help hoteliers improve NOI, manage guest data, and earn KPI wins, meaning our users get strengthened, rewarded, and promoted.

Mews is helping the hospitality industry reimagine the future. I get to work on this mission alongside mid-sized hotels and hotel groups.

CDDs are responsible for growth, renewal, and account management of a portfolio of CPG clients, as well as sales to a smaller portfolio of new business. Sold $1.2M+ in solutions, more than 2x my 2021 effort. Closed 7 six-figure deals with brands based in 3 countries. Mentored multiple new employees and ideated a question-asking forum to aid development.

*President's Club 2021* SDs are responsible for prospecting CPG brands under $1B in revenue and guiding the entire sales process through onboarding. Sold $650k+ in solutions, achieving 101% of my target. Closed 4 six-figure deals in 2021. Created multiple case studies and decks that the team repurposed.

I worked with 183 hotels, resorts, and VR properties in the Southeast US, focusing on adoption, proficiency, and retention of TravelClick's hospitality IT suite. Some of my major accomplishments were: Averaged over 100% P2G for trailing 5 quarters despite global pandemic's effect on hospitality. Shared the achievement of Top Team in NORAM with other Southeast account managers, which recognizes 2019 Renewal performance. Co-developed a major overhaul to the New Hire Onboarding / Training process, emphasizing a logical progression of concept complexity and rapport with teammates.

As part of an account management team, I supported a portfolio of 1000+ hotels in the Greater Orlando area that accounts for over $90M in annual revenue. I holistically managed partner accounts, including adherence to contracts, training and revenue management with Expedia tools, outstanding invoices, business reviews, and marketing. Some individual accomplishments: Problem-solved with and influenced 100+ revenue managers Analyzed data from Expedient and Tableau, trained colleagues on data analysis, and converted data into clear and actionable information Handled up to 6 simultaneous projects with stakeholders across Florida while hitting KPI target of 40 consultative outbounds per week Conducted 50+ business reviews with accounts valued from $10K-$500K+

During my time with Cru's team at Walt Disney World, which primarily supports Walt Disney World college interns, I got the chance to mentor younger men and develop them into leaders that are well-grounded in spiritual and personal health. I built expertise in meeting, building relationship, coaching, and encouraging.

During my time working at one of the most special nonprofits in the world, I had the opportunity to train 1000+ volunteers aged 12-95, deliver magical hospitality to children with life-threatening illnesses and their families, and help a rapidly developing Food and Beverage department operate efficiently.

During my time with one of Disney's most cutting-edge teams, I conducted research on markets that Disney resorts compete in all around the world. By paring down that research into practical and thoughtful recommendations, I was able to meaningfully contribute to the strategic plan of a company that is consistently regarded as one of the most innovative in the world.

During my time on Disney's noteworthy College Program internship, I was able to enhance the vacation experience of Guests by working with a team of employees that manned the large-scale Theme Park Lost and Found operation. By communicating in English, Spanish, and Mandarin, I was able to learn Guest needs and concerns and be their biggest advocate in discovering their lost items.

During my time working for this cutting-edge restaurant venture in downtown Atlanta, I had the opportunity to contribute to a business in a way that most college freshmen rarely get the chance to contribute. At the 300-seat restaurant, I developed the Employee Training Manual, facilitated training for servers, created an Excel model to enhance scheduling, and asserted myself as one devoted to teamwork, strategy, and efficiency.

Completed undergraduate studies in 7 semesters. Gained considerable self-awareness and understanding, developed multiple authentic communities (through Cru, my fraternity, my freshman living assignment, and my major), failed a class for the first time, adjusted to culture shock of living in America for the first time in my life, developed time-management and task-accomplishment skills, rediscovered a passion for reading, stepped into numerous informal leadership roles in groups and organizations.

Studied abroad for spring semester. Learned over 1000 Chinese words and phrases, met and grew relationships with over 20 local students, served as liaison for other students in my program, purchased train tickets multiple times in Mandarin, learned about and executed move-in, move-out, and registration procedures properly in Mandarin, comforted fellow students through culture shock and homesickness, facilitated a mock conference for the school's class on English Conference Speaking, mastered a routine of Tai Chi.