Austin Stern

• Primary point of contact for all business activities throughout the product lifecycle for HVAC/R accounts, managing model selection, sampling, quality concerns, pricing, ordering, and invoicing. • Led direct negotiations on pricing, stocking agreements, and contracts, securing favorable terms to optimize profitability and revenue. • Developed new business opportunities exceeding $15 million / year with OEM HVAC manufacturers by identifying market gaps and aligning solutions with client needs. • Collaborated closely with account engineers to optimize designs, ensuring seamless integration of the organization’s products into customer systems. • Provided technical expertise in product selection and project development, helping clients maximize efficiency and performance. • Facilitated cross-functional collaboration with business units across multiple countries to enhance sales negotiations, streamline business processes, and solidify contractual agreements. • Prepared and delivered high-impact sales proposals and contract presentations to OEM clients, successfully closing $15 million USD in sales.

• Led the development of a robust Manufacturing Execution System (MES) using Power Platform, collaborating with cross-functional teams to map out processes and identify requirements. • Created Dev & Prod Environments with security roles, linked Dataverse tables, and power apps to enhance productivity. • Visualized & Tracked Critical Material Shortages using Power BI, DAX, and Power M to highlight high-priority shortages and develop insightful reports.

• Developed Complex power queries to create useable data coming directly from the computer aided machines • Implemented and designed automated process to collect data for Overall Equipment Effectiveness (OEE) metric • Used AnyLogic software to develop an agent based simulation of TXO's machineshop aimed at scheduling work orders in the most efficient and impactful order. • Maintained, troubleshot, and implemented digital IoT smart torque devices throughout the facility

• Made complex production decisions ensuring safety and efficient production • Tracked progress of materials through each shift maintaining a balanced on track process • Managed 4 productians lines with a total of 70 technicians • Mediated arguments and disagreements between technicians • Managed, taught, and ensured the satety of temporary workers during Union workforce strike

• Identified safety hazards in production and developed solutions that also improved efficiency • Developed computer-based process to get additional material requests from assemblers approved by planner, then picked and delivered by material handlers Improved traceability and efficiency on over 2000 material requests a year • Sourced tooling and consumables for the entire service center • Worked with site leaders during 3P event to improve the layout and process flow through the service center

Location: Off Highway Vehicle Production, Fort Worth Texas - Implemented Oracle Kanban card mobile scanning system. - Developed PowerApp to report & visualize shortages removing a total of $90k in waste per year. - Used MPS to track shortages and communicated material needs to buyers. -Identified part substitutions when required.

• Supervised the use of various machines including CNC machines, laser cutting, plasma cutting, 3D-printing, and, vacuum forming • Taught students how to use various engineering machines and fusion 360 • Helped students develop their semester long hovercraft projects

• led a process improvement project for inbound which was projected to save an annual amount of $13,315 • Managed and coordinated roughly 200+ associates in the weeks leading up to Prime day • Developed unique solutions that minimized costs on high volume freight problems

• Determined errors in project expenditure reports exceeding $750,000 • Assisted project managers in finding errors in various cost recording applications • Go through close-out procedures on multiple projects exceeding $750,000

• Traveled to various job sites to determine issues with pool systems and come up with solutions • Worked in groups to get big projects complete on time • Established tests that would help find the source of different issues and then used results to find a solution

Worked with various industrial power washing machines in order clean various decks and houses throughout the work day. The job involved determining the correct ratios to mix chemicals, planning along side HOAs to determine the most efficient way to clean hundreds of decks in various neighborhoods, and determining safe procedures when cleaning houses and decks

• Was in charge of cleaning and repairing the field which required close attention to detail and teamwork. • Developed the ability to make sales to customers and gained overall excellent customer service skills. • Managed hundreds of players at a time (creating teams, explaining game types and rules, dismantling arguments between players).