Austin S.

Lead field service operations for HyperStrong’s utility-scale Battery Energy Storage Systems, supporting HyperBlock deployments from commissioning through long-term operations. • Own field execution, safety, and performance across multiple active BESS sites • Lead and develop field technicians, setting expectations for accountability, technical rigor, and safe work practices • Serve as the field authority bridging engineering, controls, project management, and customers • Drive site availability, reliability, and rapid issue resolution through disciplined troubleshooting and root cause analysis • Lead response during critical events and escalations to protect uptime and asset performance Focus Areas: Utility-scale BESS | HyperBlock platforms | Field leadership | Commissioning & O&M | Reliability & availability | Cross-functional execution

Field Service Supervisor – Energy Storage As a Field Service Manager, I lead frontline operations for utility-scale battery energy storage systems (BESS), ensuring safe, reliable, and efficient performance. I manage and support field technicians, coordinate with engineering and operations teams, and oversee critical maintenance, troubleshooting, and commissioning efforts.

As a Battery Storage Support Engineer, I provided technical support for large-scale battery storage systems, focusing on advanced troubleshooting, project management, and training program development. Responsibilities: - Conducted advanced remote and on-site troubleshooting for battery storage systems. - Developed technical documentation, including service manuals and troubleshooting protocols. - Designed and led training programs, including "train the trainer" sessions. - Managed projects, coordinating with cross-functional teams to ensure timely completion. - Collaborated with engineering teams to solve complex technical issues and implement innovative solutions. - Tracked system performance metrics to identify trends and improve reliability. - Ensured compliance with safety regulations and industry standards. Achievements: - Created training programs that improved team efficiency and reduced equipment downtime. - Successfully managed multiple projects, balancing deadlines while maintaining quality. - Contributed to system reliability by implementing effective troubleshooting procedures. - Helped resolve advanced technical issues, earning recognition for creative problem-solving. Skills and Competencies: - Advanced technical troubleshooting for battery storage systems. - Technical writing skills for accurate documentation. - Experience in developing and leading training programs. - Project management skills, handling multiple tasks simultaneously. - Strong communication and collaboration across teams. - Commitment to safety and compliance with all relevant regulations.

As a Commercial Field Service Technician, I maintain and commission large-scale battery storage sites, large-scale solar sites, and the Tesla Supercharger network. In my role as lead technician, I manage multiple projects at once, ensuring each meets safety standards and customer expectations. Responsibilities: - Lead commissioning and maintenance of large-scale battery storage and solar sites. - Oversee maintenance for the Tesla Supercharger network, focusing on minimizing downtime. - Manage multiple projects, balancing priorities and deadlines. - Conduct on-site inspections, troubleshoot technical issues, and ensure safety compliance. - Collaborate with engineering teams to resolve complex issues. - Communicate with clients to explain maintenance activities and address concerns. - Maintain detailed records for compliance and reporting. Achievements: - Successfully commissioned several large-scale battery storage and solar sites. - Enhanced system reliability through proactive maintenance and quick troubleshooting. - Improved team efficiency by streamlining processes and optimizing resources. Skills and Competencies: - Technical expertise in battery storage, solar systems, and EV charging networks. - Project management skills to handle multiple projects simultaneously. - Strong communication and leadership skills. - Attention to detail and a commitment to safety.

In my role as a Reliability Maintenance & Engineering Tech Lead at Amazon, I ensured the smooth operation of material handling and electrical systems in a high-volume warehouse environment. This required technical expertise, leadership, and a focus on safety. Responsibilities: - Led a team of technicians in maintaining and repairing conveyors, sorters, and other equipment. - Performed electrical work, including troubleshooting and repairing control panels, wiring, and circuit breakers. - Implemented preventive maintenance to reduce downtime and improve equipment reliability. - Collaborated with operations teams to ensure maintenance activities fit production schedules. - Trained and mentored technicians to build a strong, versatile team. Achievements: - Improved equipment uptime through effective preventive maintenance and quick troubleshooting. - Developed training programs to increase team skills and reduce maintenance-related delays. - Contributed to safety initiatives, promoting a safe working environment. Skills and Competencies: - Strong knowledge of electrical systems and material handling equipment. - Excellent problem-solving skills and rapid troubleshooting abilities. - Leadership and team-building experience. - Commitment to safety and industry best practices.

As an Electrician at Asarco Mission Mine, my role was to ensure the smooth and safe operation of the mine's electrical systems. This included a wide range of tasks such as installing, maintaining, and repairing electrical equipment, troubleshooting issues, and collaborating with other departments to meet operational goals. Key Responsibilities: - Installed, maintained, and repaired electrical systems, including motors, transformers, switchgear, circuit breakers, and control systems. - Conducted preventive maintenance to ensure equipment reliability and reduce downtime. - Diagnosed and resolved electrical faults and malfunctions quickly and effectively. - Collaborated with operations and maintenance teams to coordinate work and minimize disruptions. - Ensured compliance with safety regulations, electrical codes, and company policies. - Read and interpreted technical diagrams, schematics, and blueprints to guide installations and repairs. - Participated in safety meetings and contributed to the development of safety protocols. Key Achievements: - Reduced downtime through proactive maintenance and rapid troubleshooting, resulting in improved operational efficiency. - Developed a streamlined approach to electrical repairs that reduced project completion time. - Contributed to a strong safety culture by adhering to safety standards and promoting best practices among the team. Skills and Competencies: - Deep understanding of industrial electrical systems and components. - Strong problem-solving skills and attention to detail. - Ability to work both independently and as part of a team. - Effective communication and collaboration with cross-functional teams.

As a Crusher Helper / Laborer at Asarco Mission Mine, you will be responsible for supporting the safe and efficient operation of the crusher facility. You will perform various labor tasks, maintain equipment, and ensure the smooth flow of material through the crushing process. This position requires physical strength, attention to safety, and the ability to work in a fast-paced mining environment. Key Responsibilities: - Assist with the operation and maintenance of the crusher facility, including feeding raw material, monitoring equipment, and managing output. - Perform routine inspections to identify wear and tear, reporting any issues to the supervisor. - Conduct cleaning and housekeeping tasks around the crusher and related areas to maintain a safe and organized work environment. - Assist in the repair and replacement of crusher components as needed, under the guidance of maintenance staff. - Operate various types of equipment, such as forklifts, loaders, and conveyors, as required. - Ensure compliance with all safety regulations and company policies. - Collaborate with other team members to ensure efficient workflow and timely completion of tasks. - Participate in safety meetings and training sessions to stay updated on best practices and safety procedures.

As a Military Police Officer Watch Commander, my role centers around maintaining security, order, and discipline within a military environment. My experience has equipped me with a unique set of skills that combine leadership, operational oversight, and rapid problem-solving. In this role, I oversee the security operations and personnel during my watch, ensuring that protocols are followed and any incidents are managed promptly. My key responsibilities include coordinating patrols, responding to emergencies, managing access control, and ensuring the safety of all personnel on base. I pride myself on my ability to remain calm under pressure, quickly assess complex situations, and make sound decisions to protect people and assets. I am adept at leading and training military police units, promoting teamwork and discipline, and ensuring that all operations are conducted with the utmost professionalism and integrity. My communication skills allow me to effectively interact with other military departments and civilian agencies, fostering cooperation and ensuring smooth operations. I also prioritize thorough documentation and reporting, providing accurate accounts of incidents and activities during my watch.

Since graduating high school in 2011, I've become a dedicated lifelong learner with a knack for mastering complex systems. Though I haven't pursued formal college education, I've developed a unique ability to dive into intricate technical environments and understand their workings. This expertise allows me to create effective training programs, ensuring others can build the same level of understanding. I focus on simplifying complex concepts into clear, actionable steps, enabling my team members to quickly acquire the skills they need. This ability to design training programs has been key in building strong, capable teams. I foster a collaborative atmosphere, encouraging learning and continuous improvement, which leads to high performance in areas like maintenance, troubleshooting, and operations. My approach creates a culture of teamwork and empowerment, driving collective success. If you're looking for someone who cannot only master complex systems but also lead others to do the same