Augustine IKEKHUAH - B.A.Tech (Hon), PMP®,CSM®
Project Manager - Digital Health Operations (IT PMO) @ Joseph Brant Hospital & Foundation
About
Over the past 12 years, I have helped healthcare organizations deliver complex technology initiatives that improve clinical operations and patient care. My experience spans digital health transformation, enterprise clinical systems, EHR implementations, interoperability, and large-scale systems integration. I have led projects across hospitals, public sector organizations, and private enterprises, working with executives, clinicians, physicians, technical teams, vendors, and operational leaders to deliver solutions that meet business objectives while supporting the needs of frontline staff. My healthcare experience includes Epic, Oracle Health (Cerner), and MEDITECH implementations, laboratory and diagnostic systems, provincial health integrations, HL7 and FHIR interoperability, and enterprise application integration. I have managed projects from business case and planning through implementation, go-live, operational readiness, stabilization, and transition to support. I believe successful digital transformation is about more than implementing technology. It is about understanding clinical workflows, engaging stakeholders, managing change effectively, and ensuring new systems are adopted and deliver measurable value to the organization. Throughout my career, I have also built and strengthened project management practices by establishing governance structures, improving delivery processes, managing risks, and providing clear reporting to executive leadership and steering committees. I enjoy bringing people together, solving complex problems, and creating an environment where teams can successfully deliver meaningful outcomes. Outside of my day-to-day work, I have developed a strong interest in healthcare AI, Large Language Models, and emerging digital technologies. I believe these innovations will transform how healthcare organizations deliver care, support clinicians, and improve operational efficiency. I enjoy learning about new technologies and exploring practical ways they can be applied responsibly within healthcare. I hold Bachelor's degrees in Information Technology and English Language, along with Project Management Professional (PMP®) and Certified ScrumMaster (CSM®) certifications. My education and professional experience have provided me with a strong foundation in technology, leadership, and communication. I am always interested in connecting with healthcare leaders, technology professionals, and organizations working to improve healthcare through innovation, collaboration, and digital transformation.
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Canada
Hospital & Health Care
Agile Methodologies, Facilitation and Coaching, Servant Leadership, Conflict Resolution and Communication, Scrum Knowledge, Agile Project Management, Project Management, AI for Project Management, Software Project Management, Change Management, Technology Change Management, Stakeholder Engagement, PMO Leadership, HL7, HL7 Standards, Fast Healthcare Interoperability Resources (FHIR), FHIR, Clinical Systems Integration, Healthcare Information Technology (HIT), Healthcare IT
Experience

Project Manager - Digital Health Operations (IT PMO)
Burlington, Ontario, Canada
**Lead operational readiness and transition planning for enterprise digital health systems in preparation for Epic Connect (Dovetale) go-live. **Coordinate cross-functional teams including clinical stakeholders, Epic, integration, infrastructure, and vendor partners to manage operational intake, prioritization, and execution. **Establish frameworks for post-go-live stabilization, support readiness, and long-term operational sustainment of Epic-integrated and enterprise clinical systems. **Ensure continuity between implementation and operations by defining handover processes, support models, and issue management workflows. **Support clinical workflows by coordinating system changes, integrations, and production readiness activities across connected platforms. **Drive alignment between delivery teams and operational stakeholders to ensure systems are ready for real-world clinical use at go-live.

Project Manager - IT / Digital Health Transformation
Burlington, Ontario, Canada
**Led delivery of Epic Connect (Dovetale) implementation across lab and enterprise clinical systems. **Managed integrations across provincial platforms including OLIS, HRM, PCR, Diagnostic Imaging repositories, and Provincial Viewer. **Delivered clinical systems including Epic Beaker (LIS), WellSky Blood Bank, Data Innovations, and Epic Lab Scanner Toolkit. **Coordinated cross-functional stakeholders including clinical teams, Epic analysts, integration teams, and vendors to ensure successful system delivery. **Drove alignment between clinical workflows and technical implementation to support patient safety and operational efficiency.

Senior Project Manager
Toronto, Ontario, Canada
**Lead project readiness and strategic planning initiatives for large-scale healthcare IT transformations, including EHR implementations, clinical systems deployment, and enterprise integrations. **Partner with senior leadership and cross-functional teams to ensure organizational readiness for complex digital health programs and system modernization efforts. **Contribute to proposal development and pre-engagement planning, aligning delivery strategies with client objectives and transformation roadmaps. **Develop and standardize reusable project management frameworks, artifacts, and governance models to improve delivery efficiency and scalability across engagements. **Maintain deep insight into healthcare IT trends, challenges, and emerging technologies to inform solution design and enhance client outcomes. Impact: **Strengthened organizational readiness for high-impact healthcare transformation initiatives **Improved delivery consistency through structured project management practices and reusable frameworks **Positioned teams to execute complex programs with greater efficiency, alignment, and stakeholder confidence

Project Manager HIS- Hospital Information Systems
Niagara Falls, Ontario, Canada
**Supported Multi-sites Cerner Millennium Hospital Information Systems (HIS) project. **Led the implementation of Oracle Health EHR (Cerner Millennium), a robust healthcare management platform encompassing modules for clinical documentation, order management, pharmacy services, laboratory functions, radiology services, ambulatory care, and billing. **Led go-live execution for multi-site Oracle Health (Cerner) implementation **Coordinated cross-functional teams supporting clinical operations during transformation **Managed third-party integrations across clinical and supply chain systems Impact: **Delivered high-risk HIS implementation with minimal disruption to care delivery **Improved operational visibility and workflow efficiency across emergency services

Senior Project Manager / IT PMO Lead
Toronto, Ontario, Canada
**Built and led enterprise PMO from the ground up **Introduced governance, Agile frameworks, and portfolio management practices **Delivered multiple digital transformation initiatives Impact: **Increased project delivery predictability and organizational alignment **Improved stakeholder visibility and executive decision-making

Director, Software Development
Toronto, Ontario, Canada
**Led software delivery across healthcare, logistics, and enterprise platforms **Managed cross-functional teams delivering web and mobile applications **Oversaw full SDLC, client engagement, and product delivery

Co-Founder & Chief Technology Officer (CTO)
IDD Wireless, Inc.
Toronto, Ontario, Canada
**Co-founded and scaled a cloud-based VoIP communications platform, leading the end-to-end technology strategy, product development, and platform architecture. **Defined and executed the company’s technical vision, aligning product innovation with business growth objectives and market opportunities. **Built and led a high-performing engineering team, delivering secure, scalable, and user-centric communication solutions. **Oversaw full software development lifecycle (SDLC), including system design, development, deployment, and continuous optimization. **Directed platform scalability and performance improvements to support growing user demand and operational efficiency. Impact: **Successfully launched and grew a digital communications platform within the competitive VoIP market **Established a scalable technology foundation supporting long-term product evolution **Strengthened engineering delivery through structured development practices and team leadership
Augustine IKEKHUAH - B.A.Tech (Hon), PMP®,CSM®'s Contact Information
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