audrey salinas

audrey salinas

it service specialist

About

Telecom Analyst-Southeast Asia at McKinsey & Company

Country

philippines

City

philippines

Industry

management consulting

Skill

leadership, tourism, quality management, customer experience, six sigma, human resources, key account management, reporting and analysis, report writing, customer satisfaction, team leadership, process improvement, property management systems, quality assurance, travel technology, hospitality management, business process management, hotels, operations management, employee relations, microsoft excel, hospitality, training, customer service, hotel management, business collaboration, management, online travel, service delivery, call centers, leaders, analysis, performance management, hospitality industry

Experience

mckinsey & company

telecommunications analyst - southeast asia

mckinsey & company

2014-5 - 2016-2 · 1 yr 10 mos

Responsible for overall Telecom administrative activities, maintenance and reporting for Southeast Asia offices of McKinsey & Company.

nga human resources

quality assurance analyst

nga human resources

2013-7 - 2014-5 · 11 mos

Responsible for auditing process/workflow and Agent behavior of State Street Bank APAC accounts (State Street Hong Kong, South Korea, Singapore and Australia).

nga human resources

workforce analyst

nga human resources

2012-12 - 2013-7 · 8 mos

Responsible for generating and sending out Ticket Management Reports to AstraZeneca Team in Manila, Dalian and Kochi Service Delivery Groups.

intercontinental hotels group (ihg®)

global content coordinator

intercontinental hotels group (ihg®)

2007-9 - 2012-7 · 4 yrs 11 mos

Responsible for building New Hotels Opening and regularly updates more than 4,500 hotels worldwide under the IHG brands in GDS and company system.

mckinsey & company

it service specialist

mckinsey & company

2016-3 - Present · 10 yrs 7 mos

Education

pamantasan ng lungsod ng maynila

pamantasan ng lungsod ng maynila

education

2002-1 - 2007-1 · 5 yrs 1 mo
plm - graduate school of management

plm - graduate school of management

business administration

2008-1 - 2009-1 · 1 yr 1 mo

audrey salinas's Contact Information

Email

******@***.com

Phone

(**) *** ****

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