Audrey Catry
Account manager @ The Bozz
About
Marketing, Customer Experience & Graphic Design professional with a strong focus on communication, visuals and human relationships. My background combines marketing strategy, social media management and content creation with hands-on customer support and graphic design experience. This allows me to manage projects from idea to execution while ensuring consistency between brand image, communication and customer experience. I work at the crossroads of strategy, creativity and user needs, translating objectives into clear messages, engaging visuals and meaningful interactions. My priorities: – Creating strong and consistent brand identities – Designing clear, impactful and human communication – Understanding customer needs to guide marketing decisions – Ensuring coherence across content, visuals and customer touchpoints
Belgium
Wavre
Marketing & Advertising
Gestion des réseaux sociaux, Brand Identity, Compétences analytiques, Marketing digital, Google Ads, Marketing Strategy / Digital Marketing, Customer Experience / Customer Support, Stratégie d’entreprise, Communication interne, Intelligence artificielle (IA), Feuilles de style en cascade (CSS), Publicité visuelle, Principes de conception, Communication, Minutieux, Marketing en ligne, Marque et identité, Graphiques (illustrations), Communication visuelle, Microsoft Office
Experience

Marketing manager
Belgique
Contributed to the visibility and brand awareness of the agency in Brussels and Brabant Wallon through creative and strategic marketing actions. - Created and launched marketing campaigns to generate leads and strengthen client loyalty. - Defined and led an editorial strategy aligned with the company’s marketing and commercial objectives. - Managed and grew social media presence through strategic community management and content direction. - Redefined the visual and editorial line of social media pages to align with brand values and enhance audience engagement. - Designed and produced digital and print materials (flyers, brochures, event visuals, social media assets). - Created and wrote blog content to strengthen brand positioning and digital presence. - Designed internal and external presentations, ensuring consistency across the brand identity. - Created carousels, templates and branded layouts for Instagram, Facebook and newsletters. - Analyzed KPIs, measured ROI, and optimized campaigns to achieve objectives. - Conducted market research and competitor analysis to identify opportunities and trends. - Harmonised visual guidelines and adapted international branding to local markets. - Leveraged AI tools to optimize content creation and workflow efficiency Reported directly to the Belgium Marketing Manager and suggested areas for improvement

Customer success specialist & Campaign manager
Belgique
- Understood clients’ business objectives and tailored solutions to meet their needs - Trained new team members on platform usage and best practices - Managed and optimized advertising campaigns across platforms - First point of contact for client questions and follow-up - Created performance and results reports for customers and the sales team - Prioritised tasks effi ciently in a fast-paced environment - Created visually structured presentation decks for client reporting. - Ensured clear reporting and communication with clients - Built clear, client-friendly layouts and visuals to explain campaign results. - Collaborated with marketing and product teams to support campaign communication. - Collaborated with Sales & Support teams to resolve issues - Trained new colleagues

Executive Project Assistant
Belgique
Assist the Project Manager in the setup and the daily conduct of their studies. Encode/enter study specific details into the ERP system CEMS Create the project specific documentation. Prepare and review internal requests for Production/ Distribution/Destruction/... Verify stock levels and inform the Project Manager in a timely manner. Track & Trace of shipments and AOR until final delivery. Archiving/filling of operational documents per study.

Graphic designer - Communication and administrative assistant
Apex
Braine-l’Alleud, Walloon Region, Belgium
Creating a brand image from scratch. Photographing products for brochures Accounting: Encoding of invoices in their system. Order manager Processing complaints and returns Contacting suppliers and paying them.

Marketing Communication Officer
Debrico
E-commerce communication manager. Creation of content (photoshoot product) for the website. Optimisation of the customer experience on the website (ux) Encoding articles in their database and on the website. Respond to customers and the online community. Creating internal and external contests. Planning of marketing strategies.

Student hôtesse
sun pacific solarium
Wavre
Education

Marketing/Brand management and communication
Specialisation in brand management and communication Competences : Brand identity and brand content Managing an off-line communication plan and writing a briefing The POE and strategic planning Agencies and professions Approaching the different off-line communication tools Brand values Advertising and the media Copy strategy and creation Press relations and events Direct marketing Crisis communication Writing a communication plan Digital strategy E-reputation Search engine optimisation Social media Influence marketing Content marketing E-branding Digitalization of the brand Brand activation Creating a digital marketing plan Business plan Communication/marketing plan Market research Launching new products Strategic and operational marketing
Audrey Catry's Contact Information
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