audra abbott

Manage pension office operations, supervise staff, provide support to a fifty (50) member Committee and its sub-committees, and to act as liaison for participating employers, external service providers and Plan members.

* Responsible to provide support to the General Manager's office and subsequently to the Service Delivery division of the organization including research, internal communications, project management, planning and report preparation, recruitment & training, and policy and process review. * Managed an administration office with three direct reports * Maintained organization's manuals, policies, and training materials * Liaised with internal/external agencies, HRM Councilors, and the Mayor as required * Coordinate OH&S workplace inspections and follow up deficiencies * Recommend alternative service delivery options and business practices related to general administration and operations * Identify, consult, draft and implement all processes, procedures, and system upgrades required for effective office administration * Assist where required for capital project work affecting the organization's facilities * Coordinate projects; identifying deliverables and determining resource allocations