Aubrey (Roebuck) Williams

Trained and assisted new owners as they were opening their buisiness Trained and managed employees, teaching the art of the trade and sharing product knowledge Provided excellent customer service Conducted weekly inventory counts and communicated changing needs with owner

As Lead Barista I was responsible for training and managing other employees Acted as consultant when making decisions that affected the buisiness Provided an elevated customer service experience to generate and maintain loyal clients Conducting weekly inventory counts and communicating changing needs and trends with employer Having an accurate knowledge of products and answering customers questions Designed marketing and advertising displays

Earned management trust by serving as key holder, responsibly opening and closing store Greeted customers entering the store to ascertain what each customer wanted or needed Provided an elevated customer experience to generate loyal clientele Answered product questions with up-to-date knowledge of sales and store promotions