atul patel

* Responsibilities: * Ensured performance and attribution was calculated and reported in accordance with procedures and controls and delivered within agreed service levels * Produced reports where it could not have been automated in CAPS IMS32 * Resolved queries allocated to the team within acceptable time-frame * Liaised with peers in team and internal clients to deliver service to acceptable quality * Communicated with other business areas necessary to improve accuracy and reliability of performance reporting * Validated and actioned requests for changes to system-wide reference data e.g. benchmark changes * Monitored query log, allocated work and monitored whether responses provided within defined service levels * Communicated with other business areas necessary to resolve issues with accuracy and reliability of performance reporting * Worked on ad-hoc requests, special projects and queries such that they were resolved effectively on a timely basis

* Responsibilities: * Investigated and resolved queries raised by fund managers, fund managers’ assistants, clients, custodians, and administrators * Reconciled Schroder’s client accounting records of cash and investment positions to those maintained by external parties * Oversaw and ensured timely resolution of reconciliation discrepancies, worked with internal operations departments and specified third parties to resolve these items at source and identified opportunities for improvement * Ensured consistency of Fund Accounting data across Schroder’s core Investment Accounting systems including, suspense account clearance and timely maintenance and updated client requirements and preferences * Provided information from accounting records as requested

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