Karan Shah

SoluteLabs is an AI native product engineering company I co-founded with Prakash Donga in 2014. We have shipped 150+ products for clients across the US, Australia, UK, and India. We are official technology partners with ElevenLabs (Solution Partner), Google Cloud Platform (Partner), and Sanity (Agency Partner). Our work focuses on building production AI systems that integrate deeply with existing business infrastructure rather than standalone demos. Some of the AI systems we have built recently: • Multi-agent conversational AI for healthcare using ElevenLabs and GCP, handling drug denial workflows and patient education for a US provider • AI sales automation workflows for MarketingHire, replacing Typeform with voice interfaces and orchestrating inbound sales through n8n and HubSpot • Multi-agentic outbound sales systems combining voice AI, workflow automation, and CRM integration • AI trading assistants for Solus Finance, trained on user behavior to suggest trades in real time • Computer vision pipelines for enterprise retail, achieving 97%+ accuracy on production workloads The through line across all of this work is product-level thinking applied to AI. The hard part is rarely the model. The hard part is figuring out what to build, how it integrates with what already exists, and whether it actually solves the problem.

Working at Redknee (now Optiva Inc) was a life-changing experience for me, Working from Phnom Penh, Cambodia - I played an instrumental part in setting up the telecom regulatory system with the use of conglomerated data from the whole country. Working with such a huge data set [telecom data from the whole country] has it's own set of challenges. I was more focused on further improving our product and creating new adjoint features with PL/SQL using Transactional/Dynamic queries. We were customising the volume management product of Redknee to regulate the traffic of the nation. My significant contributions were: ► Creating new and updating the existing reporting structure to improve efficiency by more than 40% ► Implement new and radical ideas to handle larger sums of data from multiple sources ► Automate processes to reduce manual effort ► Setting up of end to end configurations of 3+ Telecom operators and ensuring the post-implementation hiccups were ironed out My efforts, combined with the ownership that I took while working at Redknee always gave me the best performance awards, emails and personal acknowledgements from the superiors and clients alike.

From a Junior Trainee to a Lead developer, Team Leader and implementation specialist in less than 2.5 years span, TCS was very instrumental in shaping my career. Most of my domain knowledge was in the telecom domain where I learnt to juggle with large data sets and manipulating it to extract information from the same. Here, I learnt a myriad of technologies ranging from PL/SQL, Shell scripting to JAVA, J2EE, struts, Hibernate, Java Rich Faces, JBoss Seam, Intec Interconnect, etc

We cleared up the initial hiccups and successfully enabled the O&M team at the north data centre at chandigarh.

I was heading the north interconnect billing for north zone for BSNL and other operators. We setup the INTEC InterconnecT billing system for 9 circles off pan India.

One of the best colleges of Gujarat located in plush forest areas. It is the best performing college since the GTU was introduced. The first engineering college in the State has so far awarded degree to over sixteen thousand graduates. It was established in 1948 from the donation made by the Birla Education Trust

My education at ASIA was nothing but filled with innocence and laughter. Together with my friends, all we used to do was to do pranks and laugh at the last benches. Truly memorable moments and teachers.