Atika Jabbar

Racking and Stacking Cisco switches Etherchannel bundling Cabling Moves, Adds, and Changes (MACs) Configured Wireless Access Points Troubleshooting connectivity issues Configured end-to-end connectivity using iGP and eGP routing protocols Created and configured SVIs to be used as default gateways for end hosts Router and Switch password recovery ServiceNow (workflow/CSR) Microsoft Visio (diagramming) Jira (service ticketing) R/S Protocols & Standards - WAN, LAN, TCP/IP, Cisco IOS, CatOS, Spanning Tree, MPLS, VOIP, QoS, EIGRP, OSPF, BGP, HSRP, VRRP, GLBP, ACL, NAT, Static Routing, VLAN, VLAN Trunking Routing/Switching Products - Cisco Catalyst Switches (9300, 3750, 3650, 3560, 2960) Cisco Nexus Switch (N5K), Cisco Routers (4431, 4351, 4331, 3700, 2900)

www.saveenergy4life.joinambit.com

Independent Sale Rep. Online and direct sales

IT helpdesk until the company closed

Sold CCTV equipment, Cameras, Etc. RJ-45, Fiber, and Coaxial cable runs on the technician team for the installation of security cameras, DVRs, Monitors, Automated doors, Door Strikes, etc. In VA Hospitals all across America. Government Buildings such as the Social Security Administration and the Department of Energy. Conducting monitoring and preventive maintenance for high network availability Adhering to configuration and change management policies within network infrastructure. Investigating and resolving network-related problems Researching and recommending new applicable and compatible software and hardware to management Interfacing with vendors on new technologies and system upgrades Communicating with management and team throughout project management and execution Managing assigned projects network and security infrastructure changes

In my role as a Technician Assistant at Condortech Services Inc., I had the privilege of contributing to the installation, troubleshooting, and maintenance of advanced CCTV and Security systems across diverse government agencies and VA hospitals throughout the United States. Working closely with senior technicians, I played a vital role in ensuring the seamless operation of critical security infrastructure. One of my key responsibilities was assisting in the setup and management of intricate RJ45 and Coaxial Cabling systems. This involved meticulously planning and executing the installation of cabling networks to establish robust and reliable connectivity within complex security networks. The success of these installations relied on my attention to detail and technical expertise, ensuring that the security systems operated seamlessly and effectively. Routine inspections and basic diagnostics were integral components of my role. I was tasked with conducting regular assessments of equipment to identify potential issues and anomalies. By proactively identifying and addressing concerns, I contributed to the overall reliability and longevity of the security systems. Additionally, I supported the setup and breakdown of technical equipment for various events and projects, showcasing my versatility and commitment to delivering optimal results in diverse scenarios. Documentation played a critical role in maintaining the integrity of our technical operations. I was responsible for assisting in the creation of technical procedures, manuals, and troubleshooting guides. These resources not only facilitated the consistent implementation of best practices but also served as valuable references for the team, enabling swift and effective troubleshooting and maintenance. Exemplary customer service was at the heart of my interactions with colleagues and clients. along side my Administrative Assistant duties.