Astrid Torreblanca Buttle

Founder and CEO of a private polygraph company created to support organizations in preventing fraud and corruption across Peru’s public and private sectors. I oversee and manage all company operations and service lines, including polygraph examinations, pre-employment screening, background investigations, and corporate integrity investigations. I lead teams of certified polygraph examiners, conduct complex investigations, and deliver detailed reports and risk assessments that help organizations detect misconduct, verify employee integrity, and strengthen internal controls. CCASS established Peru’s first polygraph training academy accredited by the American Polygraph Association. Our clients include the Peruvian National Police, Peruvian Armed Forces, DP World, Lima Airport Partners, Intercorp, Peruvian Navy, and other leading organizations.

CEO leading the strategic direction and operational performance of a private security services company with 1,000+ security personnel deployed across Peru. I directly oversee large-scale security operations, ensuring consistent service quality, operational discipline, and the highest standards of protection for our clients. I manage high-volume 24/7 nationwide security operations, working closely with finance, logistics, human resources, business development, and technology teams to execute long-term growth strategies and strengthen operational performance. Committed to continuous improvement and innovation, I led the development and implementation of our proprietary security guard management platform, enabling real-time GPS monitoring, guard check-ins, task assignment, panic alerts, and shift scheduling to enhance field accountability and operational efficiency. My leadership focuses on scalable security operations, process optimization, and technology-driven solutions that improve service reliability, reduce operational risk, and deliver measurable value to clients.

• First point of contact for both internal and external stakeholders • Contributed to the development and implementation of structural and procedural changes (including effectiveness evaluation for continued improvement) • Directly reporting and liaising with upper management • Management and supervision of staff • Delivered ongoing training to multiple stakeholders both internally and externally • Coordinated enrolment support sessions for both international and domestic students. During this time we achieved an overall retention rate of 85% • Participated in project groups responsible for ongoing system improvement • Lead the UNICARD Systems project - overall 98% customer satisfaction • Created and implemented procedures and training material for new systems and processes which were put in place

• Implementation of processes and procedures within the SS&A portfolio • Ensure operational support services are delivered in a seamless manner • Assist with service data collection, reporting and monitoring • Maintain documentation associated with administrative and business processes • Review the efficiency and effectiveness of operational work practices and procedures • Identify opportunities for improvement via business analysis • Contribute to the planning of peak periods (resources management and maximisation)

• First point of contact for student enquiries - F2F, telephone and online services and support • Identified and assessed customers’ needs to recommend products and services • Maintain and update databases - SIS (Student Information System) • Record customer information and feedback - Oracle RightNow (CRM) • Collection, receipt and daily reconciliation of financial transactions - OneStopSecure

Double-majored in Economics and Management. Completed a thesis titled 'The Challenges of Water Scarcity in Lima, Peru: Is Privatizing Water the Solution?' under the supervision of Dr. Suzanne O'Keefe.